Recently spent 4 nights at this hotel. I've been staying here off and on for probably 20 or more years. First off this hotel is showing it's age and not in a good way. Our room had a nasty moldy damp smell to it and the carpets felt damp the entire time. We called the front desk and they sent up a maintenance man who was very friendly, he installed an air freshener and brought us a couple box fans. It didn't help. They are well aware of this problem because he even admitted that side of the hotel has this problem all the time. The wall near the permanently locked patio door was moldy and rusty by the baseboard, there were Taco Bell sauce packets under the sofa when we pulled out the bed to use it. At first glance the hotel looks beautiful and clean, but closer inspection reveals that not to be the case at all. The breakfast lines were long and slow, hardly worth the wait for the quality of the food. Only thing slower than the breakfast was the elevators, we repeatedly had to wait for multiple elevators till we got one we could get into since they were overcrowded. Overall, I'd avoid this place till they spend some money making it nice like it used to be. There are better hotels for the same or less money in the area.
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- Also Known As:
- Embassy Suites Kansas City
- Kansas City Embassy Suites