First impression is how friendly everyone is at the hotel. The front desk staff could not be more friendly. They have a van that will take you to the local restaurants at the plaza to eat. It was very reliable and drivers very friendly. The hospitality receptions are extremely generous with drinks. The rooms are a bit outdated but very cozy.
If i had to find a complaint it was about the reservation once there. On govt business for 3 nights and advised depending on weather we might have to cut out a night early if weather back home looked bad. Was told there would be $75 fee for early check out but we could go night by night and we would be fine if hotel did not fill up (which it did not). Don't understand why so inflexible. When on business, things can change.
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- Also Known As:
- Embassy Suites Kansas City
- Kansas City Embassy Suites