Stayed in Carriage House, room was warm, had an unusual smell in entry way, but it was clean, spacious, with comfortable chairs and worn antiques. Bed was mushy with polyester sheets. Bath worked, adequate number of towels, grounds and public spaces were very nice and breakfast and service were fine. Location is excellent. The owners have a very strict cancellation policy; a death in the family required me to leave a day before I planned. They refused any consideration for this - no exception to their cancellation policy - and required me to pay half of the room price for the night we didn't stay, since they didn't book the room. Maybe this is standard policy for BB's but it seemed rigid to me, and didn't make me inclined to return.
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- Also Known As:
- Southmoreland On The Plaza Hotel Kansas City