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“Not to impressed”

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Residence Inn Kansas City Airport
Ranked #42 of 111 Hotels in Kansas City
Certificate of Excellence
Reviewed June 8, 2013

Stayed here on the way out of town one friday nite. The furniture in the room was showing wear and the ceiling around the ac vent was black with dirt. Breakfast was ok but please fix the lid on the serving tray. It does not stay up. What really bothered me was the staff always speaking Spanish in frt of the customers. Thought I was in KC. Very rude.

  • Stayed: June 2013, traveled as a couple
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1  Thank Qzthgb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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148 - 154 of 239 reviews

Reviewed June 6, 2013

My wife and I stayed at this hotel on May 31st. We had stayed at another hotel close by prior to leaving for our trip and decided to cancel our return stay due to the condition of the hotel. A great choice on our part. Upon a late arrival I was greeted warmly by the on-duty associate and quickly given a key for our room. Room was large and Inviting. Best of all it was comfortable!! Breakfast the next morning was excellent and included many choices. Checking out was a breeze and was again warmly greeted by the desk personnel. What really got me was the cleaning and maintenance people. While in the elevator, the maintenance guy asked how my stay was, which surprised me. The cleaning staff also gave a friendly greet and asked if there was anything I needed. This was separate from the conversation in the elevator. As a frequent traveler, I thought that the employees went above and beyond. We highly recommend this hotel and will definitely stay again when in the area.

  • Stayed: May 2013, traveled as a couple
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1  Thank Mike J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2013 via mobile

Our flight was canceled and Mike McFarlane did an awesome job. He picked us up in the shuttle and helped us get a room. Rooms were very nice and breakfast buffet was hot and fresh. Definitely will be back.

  • Stayed: June 2013
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2  Thank jasonsF6157MS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

We have stayed here a couple times in the last month. I truely feel like it is the best value in Kansas City. The rooms are huge and always extremely clean and super affordable. The front desk staff is wonderful to work with. The pool is incredible!! Our kids are in love with it. Huge, salt water pool so they can stay in for hours. The breakfast on the weekends gets a little crazy if you hit it at peak times. Food was sometimes sparce but we were able to find plenty for our family.

  • Stayed: May 2013, traveled with family
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Thank Lynette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2013

Booked a 2 bedroom suite the night before an early morning flight. I was surprised that it was less expensive than booking 2 rooms at a comparable hotel. Very nice, clean hotel. Enjoyed having the 2 bedroom suite with living room so we could spread out and visit even though we were only there for 1 night.

  • Stayed: May 2013, traveled with family
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Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

We have stayed here at least once per year since it has opened. On our recent stay, the room we were in was so worn that the curtain rod fell on my head. I called the front desk and was told someone would fix it in the morning. We had a two night stay. Nobody ever showed up to fix it. The wood vanities were worn and the chair was thread bare. Truely threadbare. The breakfast was so crowded that both mornings there was no seating available. On our second day the bed was barely made and the trash was not emptied. I will not stay here again until they make some updates.

  • Stayed: April 2013, traveled with family
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Thank sheldah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2013

Fairly new hotel. We live locally but have stayed here once during a power outage and management discounted our room - thanks! Super clean, spacious, luxurious rooms. Friendly staff. We booked another night's stay a few months later due to another power outage but our power was quickly restored so we cancelled our reservation. We called the hotel directly and management did not charge our credit card even though we were inside the 24-hour cancellation fee time frame. We will definitely stay here again anytime necessary and definitely recommend all visiting family members and friends to stay at this location while in town.

  • Stayed: May 2012, traveled with family
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Thank badkinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Kansas City Airport

Address: 10300 N Ambassador Dr, Kansas City, MO 64153-1378
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Family Hotel in Kansas City
#34 Business Hotel in Kansas City
Price Range: $108 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Kansas City Airport 3*
Number of rooms: 152
Official Description (provided by the hotel):
Residence Inn by Marriott Kansas City Airport will help you feel connected while away from home and maintain a balance of work and life. Designed for the extended-stay traveler, the hotel features all the comforts of home. Each suite offers a spacious bedroom and living room, as well as a full kitchen. Start your day off right with a complimentary hot breakfast every morning and unwind during the Mix Monday through Wednesday 6-7:30pm (times may vary). Ideally located just off I-29 and 4 miles from the Kansas City International Airport, we offer complimentary shuttle service to and from the airport. If you are in town for business, we are just a short drive from General Motors, Ford and Ft Leavenworth. The hotel is a short drive from one of the Kansas City premier shopping, dining and entertainment districts, Zona Rosa as well as Tiffany Hills Sports Complex. Whether you are traveling on business or looking for a discount family vacation, you are sure to enjoy the best stay at Residence Inn Kansas City Airport. ... more   less 
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Also Known As:
Residence Inn Kansas City Airport Hotel Kansas City
Kansas City Residence Inn

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