A great old hotel that is architecturally interesting and in a very good location near the power and light district. With a special rate I was able to get a hotel room for roughly half the cost of nearby hotels which was a big bonus. The hotel rooms are quite small - it is a "boutique" hotel which roughly translates to "this is an old building so what can we do?" - but still comfortable and functional. The lobby is quite interesting as is the outside of the building.
The biggest positive is the location as you are within two blocks - if that - of the very nice power and light district which has a number of nice restaurants and activities to enjoy. We were even able to walk down to the National WWI memorial and Union Station from our location which was another positive.
The only thing that prevents me from listing this as excellence was two things. First, while the bed and linens were clean the bed itself was quite uncomfortable and neither my wife or I had a great night's sleep. Second, the other glaring issue was customer service. In general, I did not feel as though the hotel was that attentive to its guests concerns. Normally I would just pass this off as a perception except I did have a situation which underscored to me the lack of service. They do have a nice valet service which gives you unlimited in/out privileges which is a benefit. However, after a night of exploring Kansas City we drove up to use the valet and after coming in the man behind the desk explained the valet was busy but he'd "get to it." This meant my car was going to be left out on the street until the valet could be summoned. I was worried about this response so after we went up to the room I went back to the lobby to watch over my car and see what happened. 45 minutes later (!) the person manning the desk finally went to park my car with the valet still no where to be seen. While I am gratified he actually did it I doubt it might have even happened within 45 minutes had I not been "lingering" to see what they did. I'm not sure how long they would have let my car sit out in the street readily able to be ticketed or broken into, but I was VERY disappointed by that.
It's a great location and so if you can work your way around the service issues it is a nice place to stay, just be aware.
- Official Description (provided by the hotel):
- Listed on the National Register of Historic Places, this KC landmark has had an extensive historic preservation bringing back the original art deco ambiance with a vintage hip approach for a fresh look at yesterday. The Aladdin Holiday Inn Hotel is located in the heart of the downtown convention, business, financial and entertainment districts, and is connected to the KC Convention Center and Marriott. The Aladdin is also three blocks from the Sprint Center. We look forward to Welcoming you with a glass of champagne! ... more less
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- Also Known As:
- Holiday Inn Aladdin Hotel Kansas City
- Aladdin Holiday Inn
- Holiday Inn Kansas City
- Kansas City Holiday Inn