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“Great location, Great hotel, Great restoration”

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Hilton President Kansas City
Ranked #14 of 109 Hotels in Kansas City
Certificate of Excellence
GreenLeadersSilver level
Kansas City
Level Contributor
189 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Great location, Great hotel, Great restoration”
Reviewed November 5, 2010

This is my favorite hotel in KC. The location is prime - in the Power & Light District (lots of entertainment options, Sprint Center, etc.) and just steps to the Crossroads District (more entertainment options).

The Hotel is a classic and has been restored to its original grandeur. The drum room is amazing and has a great vibe.

Can't say enough good things about this hotel.

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelinlight58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, November 17, 2010
Travelinlinlight58-
Thanks so much for the review of our hotel. We are very proud of our 45 million dollar rennovation, and hopefully that shows in the details and the quality of our unique hotel.
Thanks again!
Philip
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Florida
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed October 27, 2010

I am a HH Gold VIP and even though the hotel appeared pretty full we were still given an upgrade to the top floor (13th floor) and given an upgrade to a suite. The usual breakfast was included with the Gold preference. The TVs in the room were new and nice, they gave us free bottles of water in with being a Gold VIP. Great treatment overall. I would recommend this hotel and stay here again. The hotel is in a beautiful building and is within walking distance of a lot of places to eat.

  • Stayed October 2010, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Sammyjb19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed October 21, 2010

The room was extremely clean, the house keepers were extremely nice and professional was the cleanest room I've stayed in in years

  • Stayed October 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank 1looney1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest Illinois
Level Contributor
64 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed October 5, 2010

I had an excellent stay at the historic Hilton President. The hotel is phemominal! The rooms are spacious, clean, and up-to-date, dispite the historic hotel. I loved the hallways and all of the historic work done in the hotel. The staff was nice and friendly. I'd highly, highly recommend this hotel. It is located in a prime downtown area of KC which is very popular. Only a few steps away from some really nice dining and entertainment. No downfalls! I'd recommend for business and leisure travel.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank wanderlust678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 23, 2010

Stayed at the President during the Big 12 Basketball tournament. Rooms are great, we had 2 adjoining rooms for 4 of us, so it was like a big suite. The only problem was the car we had left with Valet Parking. When we were ready to leave, we discovered someone had poured acid or something on the car, damaging the paint. It would have been nice if the hotel had notified us before we were ready to leave. It would have been better if they took some responsibility for it, which they did not.

  • Stayed March 2010, traveled with friends
    • Value
    • Location
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Helpful?
Thank BucketAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, October 7, 2010
Thanks for taking a moment to share your comments about the valet parking. The garage is actually owned by the city of Kansas City Missouri. I will be happy to guide you through the claim process to repair your car. The leak that caused this damage has since been repaired.
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West Tennessee
Level Contributor
135 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed September 15, 2010

The President is a nice Hilton in the downtown area of Kansas City. It is an older hotel that has been remodeled very nicely; modern, but still has that older feel with the elevator doors, front lobby, etc.

The fitness room is very nice as I used it on one night of my stay!!!

The hotel is centrally located right in the middle of the downtown area. The Power and Light district starts at one corner beside the hotel...lots to eat and do in the P&L!!! Our corporate office is just a block away. I will be coming to KC again in the future and will definitely stay here again.

  • Stayed September 2010, traveled on business
    • Value
    • Location
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Helpful?
Thank jimvad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nebraska
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 7, 2010

We selected the Hilton President because of its awesome location near the Power & Light District and because they were offering a great "Kitchen Sink" room rate that included breakfast and parking. Unfortunately, we received lousy service and probably will not return.

Checking in:
We arrived at the hotel and found that cars were triple-parked at the entrance, completely blocking traffic. It would have been great if the hotel website would have informed us that there is a convenient roundabout with an express check-in kiosk on the backside of the hotel.

The room:
The lobby of the hotel is absolutely amazing but our hotel room was disappointing. The color scheme and dingy linens were ugly and unappealing to the extreme. The worst aspect of the room was the noise level. We could hear complete conversations from the adjacent rooms and from the hallway. We could also hear footsteps from the room above. I can't seem to remember ever staying in a hotel with such inadequate soundproofing.

Dining:
Our room rate included a breakfast buffet. It was better than average but my made-to-order omelet was super greasy and undercooked in the middle. On the second day I skipped the omelet and was much happier with the meal.

Customer NOService:
The worst part of this hotel was the lousy service. During our three day stay, housekeeping NEVER EVER came. It was as if the hotel had forgotten we were there! Several complaints to the front desk failed to rectify the situation, which just shows you how bad the customer service is. By the last day, we were completely out of towels and pretty upset about the whole thing.

I cannot recommend this hotel, not even if you get a great room rate like we did. There are plenty of other hotels nearby.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Happyskies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton President Kansas City

Property: Hilton President Kansas City
Address: 1329 Baltimore Ave, Kansas City, MO 64105
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Kansas City
#7 Luxury Hotel in Kansas City
#11 Romantic Hotel in Kansas City
#16 Business Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton President Kansas City 4*
Number of rooms: 213
Official Description (provided by the hotel):
AAA Four Diamond award winning hotel, and the only hotel in the new Power and Light entertainment district. The hotel was originally opened in 1927, closed for many years. Re-opened in 2005 after a 45 million dollar renovation. This stunning hotel is truly one of Kansas City's grand hotels. ... more   less 
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Also Known As:
Hilton President Kansas City Hotel Kansas City
Hilton Hotel Kansas City
Hilton Kansas City
Kansas City Hilton

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