I stayed here 5 nights during a conference at the nearby Kansas City Convention Center. The hotel is especially convenient for events at there -- a three block walk. The lobby and exterior have an historic, majestic air. The rooms have been renovated into uniform, standard Hilton rooms -- comfortable enough, clean enough, well-enough maintained for me. Service on all levels was always pleasant, but not always polished (e.g., their wake up call system wasn't working properly so they compensated with a personal phone call each day, but neither the automated call nor the personal call came right on time; a dozen of us witnessed a very angry guest reacting to the news that the hotel was overbooked and there was no room for her -- these things happen, but a more experienced customer service manager would have escorted her away from other guests while assisting her, rather than trying unsuccessfully to defuse her temper right in the middle of the lobby). If you can get a rate that includes breakfast, it's well worth it. Breakfast is served buffet-style in the Walnut Room -- just off the lobby and was nicely presented (fresh fruit, oatmeal, eggs made to order, breads, etc.), there was always a free table, and the hostess was very friendly. I would gladly return.
- Official Description (provided by the hotel):
- AAA Four Diamond award winning hotel, and the only hotel in the new Power and Light entertainment district. The hotel was originally opened in 1927, closed for many years. Re-opened in 2005 after a 45 million dollar renovation. This stunning hotel is truly one of Kansas City's grand hotels. ... more less
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- Also Known As:
- Hilton President Kansas City Hotel Kansas City
- Hilton Hotel Kansas City
- Hilton Kansas City
- Kansas City Hilton