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“Fair” 3 of 5 stars
Review of Hilton President Kansas City

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Hilton President Kansas City
Ranked #14 of 112 Hotels in Kansas City
GreenLeadersSilver level
Atchison, United States
1 review
“Fair”
3 of 5 stars Reviewed April 30, 2013

Experience wasn't as good as in the past. 1. Staff not as friendly. 2. No live music as has historically been the case and currently advertised on Web site. 3. Room on 2nd floor near traffic was very loud!

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ryan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, May 1, 2013
Ryan,
Thanks for the quick candid review of your visit to our hotel. I am sorry, sounds like we did not live up to your past levels of service at our hotel. Certainly some areas for improvement. Thanks again for taking the time to share.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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943 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (125)
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English first
Missouri
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 27, 2013

We loved this beautiful historic hotel. The entire staff from the front door and check-in to housekeeping was very friendly and helpful. Our room was very comfortable even though smaller than some-I have stayed at a newer hotel at Crown Center and the room wasn't any larger. The bed and pillows were great and nice amenities in the bath as well as the coffee. I did feel the room could have used a bit more air circulation but I'm used to sleeping with a fan. We booked a great deal through the Hilton website that included parking and buffet breakfast. We walked two blocks to the car auction at Bartle Hall and returned later to have cocktails at "The Drum Room". The weather was a bit raw and rainy so we decided to stay and have dinner at the "Providence" restaurant. The food was very good, prices reasonable and good service. After dinner we went back to "The Drum Room" for a night cap. The breakfast buffet was very good with omelets made to order and just about anything you would want. The servers were most pleasant and attentive. Overall a nice place to stay and I would recommend.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank alfachik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, May 1, 2013
Thanks for the wonderful review of your visit to our hotel. I am so pleased you had a great visit. The auto auction is in town every year so we hope to see you again next year.
Thanks again for your time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
138 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed April 26, 2013

This is a historic property in the light and power district. It is a very nice area with plenty of shopping, restaurants and bars. The hotel itself has a lot of character and was recently rennovated. Rooms are small and I had the pleasure of being placed directly across from the ice machine. As a result I was woken up a few times at night during my stay with people getting ice and socializing. Very odd room placement as the hotel was nowhere near capacity (I inquired at the front desk and they said they have plenty of rooms). I woke up both days very stuffy - maybe the HVAC system had an effect on that. Breakfast buffet was OK (made to order omlettes, fruit and smoke salmon). If I came to KC for social reasons on a weekend I would definetly recommend, but for business during the week I would probably stay outside of downtown based on price and overall experience at the Hilton President.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank JimJ321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, May 1, 2013
Thanks for your time, and thanks for visiting our hotel. I am sorry it was quite loud around your room. Sometimes other guests can be quite loud in the hallways. I sure would have enjoyed the opportunity to move you to another room in quiet location. Hopefully you will visit us again, I am sure we can get you in a nice quiet area. Thanks again for your time and your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Joseph, United States
1 review
5 of 5 stars Reviewed April 24, 2013

A very well kept old hotel that takes you back in time and still provides the modern conviences that one expects. We would not hesitate to stay again. Also, it is next to the Power & Light District for easy access. We had a wonderful short stay.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Roger A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, April 26, 2013
Thanks for the kind review. As the only hotel in the Power and Light entertainment District, everything the district has to offer is right out your door!
We are so pleased you had a great visit. We look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whippany, New Jersey
Level Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed April 22, 2013

Recently stayed at Hilton President Kansas City for 3 nights. Architecture of building is beautiful as is the lobby but the rooms are boring and blah. Expected more of the rooms for a Hilton. Check in was easy and hotel seemed empty as did the city around the city after 5. Power and Light district was nearby with restaurants but again very empty.

Did not eat in hotel so cannot comment. Did visit the Starbucks in lobby in AM. Drove from the airport and used valet service. They did bring the wrong rental up one morning but otherwise no complaints. Very close access to many highways nearby. Walking distance to nearby sprint center/arena. Market with basics a few blocks away. No issues with wifi.

For the price paid ($129 per night including free wifi) room and location were satisfactory.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank michekara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, April 26, 2013
Thanks for the quick review of our hotel. i am pleased you found everything to your liking. Sounds like there were a couple of small issues we could have handled better. Thanks again for your time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 22, 2013

The Hilton President is located near the Power and Light District and the Convention center. The hotel just oozes with history. The lobby, elevators, halls all have a feel of yesteryear. Rooms are very modern and clean, large flat panel tv, decent signal wifi. The higher floors have great views of the city, power and light district. The Drum Room lounge is an amazing place for a drink although can be rather noisy at peak times. For us, the only place the Hilton fell short was the food. The breakfast was lackluster. Each day the buffet presented undercooked and cold eggs. The omelette station was stocked with dirty jars of ingredients. The wait staff in the Breakfast area was amazing. Very attentive and accommodating. If you are needing to be around the Power and Light District area this should be your destination.

Room Tip: High floor away from elevator. The halls can be noisy.
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Scott E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, April 25, 2013
Thanks for your time in reviewing your visit to our hotel. We certainly are pleased you enjoyed your visit! You did provide some detailed feedback on some areas that need improvement as well. All of your points are taken.
Thanks again and we look forward to seeing you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lansing, United States
1 review
4 of 5 stars Reviewed April 22, 2013

We had a ball to attend, so arrived early to relax and enjoy. Went into the bar for before drinks, had an outstanding bartender. Room was big, clean and very comfortable. Only problem was next day, housekeeping was anxious to get us out before the noon checkout time, so they put a kink in our leisurely morning.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Diane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philipstrnad, General Manager at Hilton President Kansas City, responded to this review, May 1, 2013
Thanks for the great review of your visit to our hotel. I am so pleased you had a great stay. I will certainly share your comments about housekeeping with management staff.
Look forward to seeing you again in Kansas City!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton President Kansas City

Property: Hilton President Kansas City
Address: 1329 Baltimore Ave, Kansas City, MO 64105-1909
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Kansas City
#7 Luxury Hotel in Kansas City
#11 Romantic Hotel in Kansas City
#16 Business Hotel in Kansas City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton President Kansas City 4*
Number of rooms: 213
Official Description (provided by the hotel):
AAA Four Diamond award winning hotel, and the only hotel in the new Power and Light entertainment district. The hotel was originally opened in 1927, closed for many years. Re-opened in 2005 after a 45 million dollar renovation. This stunning hotel is truly one of Kansas City's grand hotels. ... more   less 
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Also Known As:
Hilton President Kansas City Hotel Kansas City
Hilton Hotel Kansas City
Hilton Kansas City
Kansas City Hilton

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