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“Great experience.”
Review of The Fontaine

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The Fontaine
Ranked #3 of 109 Hotels in Kansas City
Certificate of Excellence
Naples, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great experience.”
Reviewed July 23, 2014

A thoroughly positive experience. Helpful service. Very nice room and bathroom (huge rain-type shower). Fun pool and deck area. Located near great attractions--Nelson-Atkins Museum (!), Country Club Plaza (beautiful architecture and fountains!). We would definitely stay there again.

  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Jim370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,114 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
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English first
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 22, 2014

Stayed here not too long after the hotel first opened. Convenient location on the western side of the plaza. The hotel has a great modern design, although sometimes if felt like they were trying a little too hard to be cool. Rooms were nice but a little on the small side. They have a small breakfast room (seats about 10 people) where they serve a nice complimentary continental breakfast. Asked for the best way to get to my meeting and the doorman offered to drive me in the hotel van--very nice. Kansas City doesn't have a lot of great hotels, but all-in-all this is by far the best one in town.

  • Stayed December 2013, traveled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Alpohe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2014

The front desk were pleasant and helpful, the valet team was very friendly and knowledgeable. They gave us rides in the free hotel shuttle, and insight on the area.
This area has tons of shopping and great restaurants, it was busy with people on Saturday and Sunday. The Sorella location is great because it is very close to the plaza but a block off so not as noisy.
Breakfast was continental, but it was done well, with more class than your average muffins and waffles fare. They had fresh orange juice and would make you a cappuccino or espresso. They had lox, Italian meats, and cheeses as well as fresh fruit to go with the pastries.
The pool was very nice, it seemed like an urban oasis.
I think this hotel really caters to adult tastes, but kids would be welcome bases on the service recieved.
Standard rooms have hardwood floors for those sneezy weezers out there, I know that's a plus. Bathroom was very modern with marble overhead rain shower.
I had a blast with my sister, we went out to eat in the area and walked around. It was great. I would note this is not downtown, but seemed like maybe 5 miles to Power & Light by cab.

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Service
Helpful?
Thank ohmymuffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 22, 2014

The hotel by far exceeded our expectations. Such a comfortable stay with everything being perfect. We could not fault a single thing during our 4 day stay during our anniversary getaway. We have stayed at a lot of the upscale hotel in KC, but no other made us feel like Hotel Sorella did. Thanks!!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tdr69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2014

This newly opened hotel was a gem. The service provided by Tia, Marcus(front desk) to Lance, Dave and Benny(drivers) to Austin Sam and Ryan was impeccable. The rooms were lovely,large and comfortable, especially the bathroom, and the food was excellent. The only suggestion would be for larger tables in the breakfast area(included). It was difficult for 4 people to have breakfast together. The shuttle service was an unexpected bonus!

  • Stayed July 2014, traveled with friends
    • Cleanliness
    • Service
Helpful?
1 Thank janice k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 21, 2014

We had an amazing stay at Hotel Sorella! Mona was wonderful to work with while booking the reservation, making the entire process easy and seamless. We had a last minute change to our reservation, which was also handled with out any complications. At check in, Bree helped us & went above and beyond to ensure we were taken care of. The room was beautiful, clean and the hotel was very quiet. The breakfast the next morning was also great, and we received excellent service. Ryan checked us out after our stay, and was very helpful. I would highly recommend to anyone!!

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank BecMurawski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Sorella_GM, General Manager at The Fontaine, responded to this review, July 22, 2014
BecMurawski,
It was wonderful to be able to host you. We do appreciate the opportunity to recognize our employees that you mentioned. Thank you for staying with us. We were happy to provide you a beautiful place to stay and excellent service!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lehigh Valley, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 21, 2014

My husband and I loved our stay at the Hotel Sorella. Lovely comp European breakfast. Beautiful property and friendly staff. Bathroom is very generous in size. We had a standard King size room which was an adequate size for a city hotel. Nice views. In walking distance of restaurants and shopping. Comp car service within 5 miles was a great bonus. We received 20% off for booking 2 nights online so ut was a very good value.

  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Dyanne28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Sorella_GM, General Manager at The Fontaine, responded to this review, July 22, 2014
Dyanne28,
Thank you for staying with us and for taking the time to share your great experience! We do hope you have the opportunity to stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fontaine

Property: The Fontaine
Address: 901 W 48th Pl, Kansas City, MO 64112-1895 (Formerly Hotel Sorella Country Club Plaza)
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 109 Hotels in Kansas City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Fontaine 4*
Number of rooms: 132
Official Description (provided by the hotel):
Located in the heart of Kansas City's best upscale shopping at Country Club Plaza, The Fontaine is a sophisticated, new destination for business and leisure travel. Walk across custom tile mosaics inset into the gleaming marble floor, enjoy intricately carved wood paneling and playful Renaissance artwork adorning the walls and marvel at the hand-blown Venetian glass chandeliers floating overhead. Each detail is designed to delight the senses while setting a scene of serene sophistication—a place in which guests are both dazzled and utterly relaxed. ... more   less 
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