I helped plan a bachelor party and we all enjoy live music so we decided on howl at the moon since we had been to "Howl" in other cities (I have also been to Orlando, San antonio, and denver). We paid the extra up front to reserve tables. We had an awesome waiter that tried his best to keep up with us. He was one of very few highlights of the night. Our group spent alot of money on drinks and also on requests. After we had ponied up probably $70 in tips to the musicians and hadn't heard one request, I asked one of the musicians what was going on. He told me, "Your requests are for oldies and classics, and we have been told by management to play only newer songs and hip songs from requests." I asked another musician a little later to verify and he told me the same story. Now these were not lame old songs, but decent rock legends.
When I left, I told my issue to the waiter (Chris I believe was his name....once again, awesome waiter), and he told me that it was the new management that took over recently and that I should talk to him because he had been having a lot complaints about this issue. So he took me to the manager. I talked with him and he kinda brushed me aside and then said that he had never told the musicians to do that.
This was my 6th trip to a "Howl" location, the others were alot better than this because they played requests. From now on, I will find a Blazin' Piano bar.....cheaper drinks and friendlier musicians.
Note to musicians.....remember who is paying you tips to play!!!
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