We just went on our second visit to this Legoland. Our second experience was much, much worse than our first. This time around, the computers were down so they weren't letting any if us with confirmation numbers on mobile devices in, despite that the confirmation email said there wasn't a need to print. A man named Darren was up front and was being a complete butt about it, only allowing people with printed confirmations in, even ones scheduled for later time slots, because apparently writing down numbers with a good old fashioned pen and paper isn't something he could manage. He was extremely rude also. Once he finally figured out how to write down conf numbers and let us in, the lady in the next room wouldn't let us proceed without a receipt- which NO ONE entering had due to the computers being down. Derp! You're one room away- communicate!
We finally got in an started through to find the place dirty and with many broken items. There's a walk-through room with some local city scenes built that have interactive parts but most of those were broken. Two out of the six laser guns our group used in the ride were broken.
And all this for a super high price! What a rip off. Should you decide you're hungry while there, prepare yourself. The food prices are stupid-high. As if getting in wasn't enough! And then, if you want, you can buy pictures of yourself doing things in there for like $12 each.
Needless to say, we will never be back. From start to finish, this was a terrible experience. Oh, no, wait- the gift shop at the end was ok. So there's that at least.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.