I recently served as conference coordinator for a continuing education course that was held at the Four Points by Sheraton, Kansas City Airport. I've attended many courses and am used to great service by the hospitality staff, but the customer service at Four Points was truly exemplary! Mahvash was our hospitality director, and from the moment I arrived (at 6:00 a.m.), she was there, making sure our room was set up, checking to see that our coffee order was correct, and ensuring that we had all that we need. Her attention to detail was simply marvelous. She was friendly, warm, and the epitome of the phrase, "How can I help you?" Throughout the day, she continued to check in with us, and helped us through minor problems such as the speaker's microphone malfunctioning and adjusting the temperature in the room. She even coordinated with the hotel's restaurant to ensure that the course attendees could all be served lunch and return to the course within the break time allotted. We all felt comfortable and truly welcomed by the hotel, and Mahvash was the main reason.
I also want to thank Jennifer, Chance, and Arthur at the front desk for helping me set up and take down the registration desk, and getting all the materials boxed up and ready for the FedEx pick-up. They made my job easier!
The conference room was extremely convenient for attendees to find, just past the front desk and across the lobby from the restaurant (and bathrooms just across the hall). The capacity of the room is approximately 50 people.
If you're looking for a conference site, I recommend you consider the Four Points by Sheraton at the Kansas City Airport. The service is outstanding, and you'll have a great setting for your meeting!
- Official Description (provided by the hotel):
- Located minutes from Kansas City's airport, the Four Points by Sheraton Kansas City Airport provides a relaxing and quiet environment for business travelers and layovers. ... more less
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- Also Known As:
- 4 Points Kansas City Airport
- Four Points Kansas City Airport Hotel Kansas City
- Kansas City Four Points