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Residence Inn Kansas City Country Club Plaza
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Reviews (265)
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All reviewscountry club plazagas fireplacegreat restaurants and shopstwo bedroom suitesmall kitchenfull kitchenslow elevatorliving areaclub areahappy hourlocation is greatthree roomsstreet noisewithin easy walking distancenice breakfastquiet rooma great place to stay
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Reviewed March 27, 2013

I'm a documentary and reality filmmaker. I travel quite a bit and spend extended periods of time in hotels. My crew and I were staying at the Residence Inn closer to downtown Kansas City (still too far to walk though), so we submitted a request to the production office in Los Angeles to be moved somewhere closer to local attractions and decent food. After all, we were running around with crazy (in a good and brave sense) undercover cops and SWAT teams all day long. We thought we deserved it for what we were delivering to the production company. Well, they moved us to the Residence Inn in Country Club Plaza. First off, I should say that it's a fantastic area. I live in a great place near UCLA in Los Angeles and am quite spoiled by it. Apart from the perfect weather that Los Angeles delivers on an almost daily basis, Country Club Plaza in Kansas City is at least the equal of Westwood Village. About the hotel though, after spending nearly a month as a guest, I got to see pretty much everything that goes on there and got to experience everything that can go wrong at an extended stay hotel like this one. All in all, the service and courtesy of the front desk personnel was way above average. The entire staff was thoughtful, helpful, and considerate. The rooms were nicely appointed with gas fireplaces that could actually heat the room, and, while the mattress was not bad, it wasn't fantastic either. It was slightly better than average. If it hadn't been for the mattress and the air conditioner which continued to leak condensation into the carpet, creating a smelly mold problem that had to be dealt with every few days, this hotel would have rated "excellent" with me. The bathroom was great. The kitchen looked like it had been recently redone, and the color aesthetic of the room was on the verge of creating a feeling of opulence - just perfect for a hotel chain like the Residence Inn. Based on what the production company ended up paying for the rooms, I can't imagine there's a better deal for a similar room in this part of town, and, believe me, this is the area you want to stay in. Every other location is either too noisy, too congested, or too close to the hood.

Room Tip: Check around the building for any construction (road or building) before choosing a room. One of our crewmembers got a room on the side where some road construction was being done, and they did early morning work on the weekends.
  • Stayed: May 2012, traveled on business
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Thank BigDBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2013

We were presently surprised how great our hotel experience was. The hotel was very clean and updated. We had an inside 1 bedroom suite it was very clean and we liked all the room had to offer. My only complaint would have been the bed and pillows were not very comfortable. The staff was so nice and really wanted to make sure we had a good stay. We stayed Mon-Wen, so we got to enjoy the manager happy hour. It was a dinner, much to our surprise! The french dip was so devious, better than more restaurants!! We also enjoyed the free breakfast. It really helped us save money on food! Plus we loved the location, it was so close to country club plaza, crown center and union station. We used the pool twice and we always the only ones in there, which was nice since it was a bit small. But, our boys loved it! We have 2 boys with autism and traveling is always a bit stressful. This hotel made us feel at home and the boys have been asking when can we go back?! We will stay again, for sure!!!

  • Stayed: March 2013, traveled with family
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Thank wichitamom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013 via mobile

Had a great two room suite and worked perfect for our family. With a new baby we couldn't have asked for more. Very clean room with tons of amenities. Bathroom in main bathroom needed caulking and had huge crack- not very inviting. Pool was awesome and we felt like VIPs since no one used it besides us the entire time. Staff was not very professionally dressed but totally nice. Parking was easy enough once you checked in. Would totally stay again, but it was a bit pricey.

  • Stayed: December 2012
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Thank CubReviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013

The location of this hotel is great, walking distance to shopping and great restaurants on the Plaza. The staff is very friendly and customer service oriented. I stayed in the internal rooms and was quite pleased, the room was very clean, large and had a gas fireplace. The extras included free breakfast in the morning with a lot of choices more than you would expect from a free breakfast at the hotel. Also, Mon-Wed they have a managers reception with a lot of homemade foods and the staff at night is wonderful that runs the happy hour. I have high praise for the Happy Hour staff and the food they provide you could eat dinner for free right there and no need to leave the hotel after a busy day. The parking is a little tight in the covered parking area but real no issues. I would stay here again on my next business trip to KC.

Stayed: March 2013, traveled on business
1  Thank Dragons30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

You can't get any closer to the best restaurants and shops in the Plaza. The room was clean and spacious and check-in attendance very kind. Another perk is free covered parking. We considered staying in the "outside entry" room but selected the inside" and were happy we did. Outside can park right next to their door so for extended stay guests, they may work out better. Would definitely stay here again!!!

  • Stayed: February 2013, traveled with family
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Thank JudgeNJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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