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“Excellent Stay”

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Comfort Inn & Suites Downtown
Ranked #45 of 109 Hotels in Kansas City
GreenLeadersBronze level
Reviewed February 10, 2012

I travel about 50% for my job and will always try and stay at a CHOICE hotel.
Upon check in at this property, the clerk at the front desk recognized by status with Choice hotels and upgraded my room to a suite for the same price I originally booked a standard King room for. Staff at this location was very friendly and offered several places to enjoy Kansas City Barbecue.
Breakfast is the standard yogurt, oatmeal/cereal, waffles, fruit, juice and coffee. Very spacious breakfasts area. Lots of parking in parking lot, very well lit.
Beds are slightly uncomfortable and hard. Very quite hotel. Overall a great experience. I stayed five nights here and would definitely recommend this location to other travelers.

  • Stayed: February 2012, traveled on business
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1  Thank spnovak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VWhitford, Director of Sales at Comfort Inn & Suites Downtown, responded to this reviewResponded February 14, 2012

We are so happy you had a great stay with us and hope you will return in the future. We also appreciate the fact that you stay with Choice Hotels. If there is anything we can do with a future stay, please do not hesitate to contact us.

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265 - 271 of 312 reviews

Reviewed February 3, 2012

Very friendly and helpful staff, clean rooms (no cigarette stink!), and the free breakfast bar is outstanding. Our first trip to KC and it was great. The location is perfect for sight-seeing, the best BBQ very close, and once again, the rooms, bed, furniture; all a great value. We will definitely be back!

  • Stayed: January 2012, traveled as a couple
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Thank Bill N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VWhitford, Director of Sales at Comfort Inn & Suites Downtown, responded to this reviewResponded February 14, 2012

Thank you so much for your wonderful review and taking the time to go on Trip Advisor. We would appreciate very much if you recommend us in the future and hope if you every return that you will return to us.

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Reviewed January 31, 2012

On the heels of a creepy hotel (Ramada) in Denver, I was kind of reluctant to try another chain hotel, but the location and the price made this one worth trying. Pleasantly surprised at every turn. They allowed us to check in early, which was great since I needed to get organized for the show at the convention center, the lobby was nice and clean, the clerk was friendly, the room was large and clean and had a mini fridge and wonderful large screen TV and free WiFi. Plus, comparing rates with other local hotels, this was a bargain (just $71 per night). Add to that a well-stocked breakfast bar (free) that was very popular, a wonderful location near downtown and by the highways, and this was a no-surprise visit that motivates me to recommend it to others.

  • Stayed: January 2012, traveled on business
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2  Thank coconutcottageinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VWhitford, Director of Sales at Comfort Inn & Suites Downtown, responded to this reviewResponded March 29, 2013

My apologies to you for not responding to your trip advisor response of our hotel. We really, really, really appreciate all of the kind words and realize you are the reason we continually strive to be our best.

Our best to you, and thanks again,

Vicki

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Reviewed January 6, 2012

When looking for an economical place to stay in Kansas City, my husband and I found the Comfort Inn & Suites Downtown. We weren't sure what to expect for such a great price in the downtown area of the city, but we were pleasantly surprised at the wonderful accomodations this hotel offered. First, we always felt safe and you could tell that the hotel staff took pride in their work. Second, the room was spacious and very clean. Finally, the hotel breakfast is phenomenal! I have stayed in many different hotels on vacation or for work and the breakfast other hotels offer are often a dry, crusty bagel and a small glass of orange juice. But at this hotel they offer a whole breakfast buffet of gravy over biscuts, warm waffles, and toast with other side options such as fresh fruit or cereal. I will be definitely staying here again when I visit the area in the future and I will wake up extra early just to make it their wonderful breakfast buffet!

  • Stayed: December 2011, traveled as a couple
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1  Thank Marcy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VWhitford, Director of Sales at Comfort Inn & Suites Downtown, responded to this reviewResponded January 9, 2012

Wow! A Perfect Score!!!!

Thank you so much and we are so happy that you felt safe and comfortable. Our breakfast has expanded with more hot options now and we are glad you enjoyed your stay.

We hope to see you again, soon!

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Reviewed January 1, 2012

This Comfort Inn is comfortable, clean and welcoming every time we visit Kansas City. Very convenient to downtown and close to the highway back to the airport it seems to be in just the right place. The beds are comfortable, the rooms clean and the staff is outstanding.

  • Stayed: December 2011, traveled as a couple
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1  Thank Sandycar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VWhitford, Director of Sales at Comfort Inn & Suites Downtown, responded to this reviewResponded January 2, 2012

Wow, we are honored that you have given us such a high score!

We appreciate the fact that you also took the time to review us and that you are a return customer. I know all of the staff will be very proud that we have met your expectations and that you continue to stay with us.

Thank you for being our guest and have a safe and Happy New Years!

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Reviewed December 30, 2011

We recently spent 3 days here. It looks very so so from the outside but inside it is very clean and neat.
Excellent breakfasts. Better than most hotels where breakfast is included. VERY friendly and helpful staff

  • Stayed: December 2011, traveled as a couple
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Thank Rstan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VWhitford, Director of Sales at Comfort Inn & Suites Downtown, responded to this reviewResponded January 2, 2012

Thank you for taking the time to review our property and your recent stay with us. We appreciate all of the kind words and hope your stay with us was excellant and we hope you will return someday again. Any suggestions you may have for us would be appreciated.

Have a safe and Happy New Year!

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Reviewed December 20, 2011

Horrible customer service. Dirty beds, founds m&m's under the bed. Staff is rude. I would steer clear of this place.

  • Stayed: December 2011, traveled as a couple
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Thank Raven456789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VWhitford, Director of Sales at Comfort Inn & Suites Downtown, responded to this reviewResponded January 2, 2012

Thank you for your review of our property. I would very much like to speak to you in regards to any problem with your stay. Unfortunately, I was not aware that you had any problems and all reviews good or bad we welcome as we are always seeking to improve our guests stay with us. I am available at extension 404 should you desire to speak with me.

Thank you and many Blessings for the New Year to you.

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Additional Information about Comfort Inn & Suites Downtown

Address: 770 Admiral Blvd, Kansas City, MO 64106-1514
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Kansas City
#40 Business Hotel in Kansas City
Price Range: $86 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Downtown 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Nestled in the heart of downtown Kansas City, Missouri, the Comfort Inn & Suites is a three diamond rated property located one half mile from the Sprint Center, Power & Light District, Convention Center, Kauffman Performing Arts, Midland Theater and the City River Market. Our spacious guestrooms come equipped with a micro-fridge, in-room coffee, iron, ironing board, hairdryer, in-room safes and voicemail. We provide a complimentary Full Hot Breakfast each morning, Free Parking, Free Local Calls, Free USA Today Newspapers and Free Wi-Fi. The Comfort Inn & Suites has 2 fitness centers, business center, guest laundry, in-door pool and meeting facilities.Our highly professional, multi-lingual staff prides themselves in making your stay with us a memorable experience. We hope to see you soon! ... more   less 
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Also Known As:
Comfort Inn & Suites Downtown Hotel Kansas City
Comfort Inn And Suites Downtown
Comfort Inn Kansas City
Comfort Inn Downtown
Kansas City Comfort Inn

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