Made reservation for 2 rooms, free valet parking is nice. While checking in, found out that they decided to move one of my rooms, that I prepaid for. Then she informed me that all they had left was handicap rooms, smoking rooms or I could upgrade for a fee. I was told my reservations only get me a room maybe not the one I wanted. So, last minute change, I could not change hotels because everyone else was full. So, I had no choice but to PAY for a upgrade so I would be put into a smoking room! Got my car out of the free valet, and guess what? My GPS mount was on the floor broken into 2 pieces. When I left the car, it was suck on my windshield, now broken. They had no ideal how that happen! Now, my room, nice at first. After a few minutes, I smell smoke! This is a non smoking room, right. Is the smoke coming from below us? It could be. Then my neighbor, decided to play the TV until 1am. The doors that connect rooms don't do the job in keeping sound out. So, my experience at Ameristar is, you can't trust them, they break your stuff, rooms smell like smoke, you hear your neighbor, and they use "bait and switch" to get more out of you. And she made a comment about me using a 3rd party service to get my 2 rooms.
- Official Description (provided by the hotel):
- The Ameristar Casino Hotel Kansas City is a luxury hotel with 184 guestrooms. With 3,000 slot and video poker machines and 60 table games, this Kansas City casino is one of the biggest in the country. After exciting gaming action you may choose from nine appetizing dining options at this Kansas City hotel. The restaurants in Kansas City at Ameristar range from a sports-infused brew-pub to fine dining in an Old West inspired atmosphere. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Orbitz, Jetsetter, Agoda, Reservation Counter and Despegar.com so you can book your Ameristar Casino Hotel Kansas City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ameristar Hotel Kansas City
- Ameristar Casino Kansas City Mo
- Ameristar Kansas City