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“Weekend Stay in KC” 3 of 5 bubbles
Review of Kansas City Marriott Country Club Plaza

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Kansas City Marriott Country Club Plaza
Ranked #36 of 109 Hotels in Kansas City
Rogers, AR
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Weekend Stay in KC”
3 of 5 bubbles Reviewed June 1, 2013

We stayed at this with our kids during a weekend trip to see a few sights in KC. First of all this is not a family hotel, but that was our choice in staying here. The rooms were decent, elevators a bit slow, front desk staff was very helpful, and breakfast was great.

The hotel location is very convenient to the Country Club Plaza and not far from Crown Center. Parking was a tedious effort each time we went out. The only parking was a parking garage and the room card swiped was painful to use.

I could see come back here with just my husband or staying on a business trip.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank myfav1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izabellatoma, Owner at Kansas City Marriott Country Club Plaza, responded to this review, June 4, 2013
Dear Guest,

Thank you for your feedback.

We appreciate the positive comments and we hope to have the opportunity to serve you again in the future.

Izabella Toma
Sales and Marketing Office
8163034559
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

530 reviews from our community

Traveler rating
    172
    196
    97
    38
    27
See reviews for
87
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196
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • English first
  • French first
  • Any
English first
Indianapolis, Indiana
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed May 30, 2013

The lobby, bar, gym, pool, and office area are all very nice at the County Club Plaza Marriott. It is also nice that they have a cafe open in the AM that serves Starbucks coffee and prepackaged breakfast options.

However, without the amentities this hotel would have a very poor rating. Their elevators are slow and under construction. During the morning "rush hours" it can take nearly 10 minutes for the elevator to arrive at your floor. From there, they often stop at every floor and are jam packed of visitors and their luggage. The same problem occurs in the evening, especially if a large group is checking in making it hard to get to your room upon returning to the hotel.

The rooms are not properly sound proofed and you can hear noise from the hallway and elevator throughout the night. I was able to get used to this noise, but when my "neighbor" had a coughing/gagging attack at 4AM I grew a bit intolerant. Every room I stayed in was set up as an adjoining room, which I really don't see the need for on that regular of a basis.

Room Tip: Stay far from the elevators if you want it to be relatively quiet.
See more room tips
  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ashley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izabellatoma, Owner at Kansas City Marriott Country Club Plaza, responded to this review, June 4, 2013
Dear Guest,

Thank you for taking the time to write a review.
We apologize for the inconvenience caused by the slow elevators and the noise in the adjacent room. We are diligently working on our elevator project while trying to minimize the impact on our guests. We are excited to soon have all new elevators.

We hope to have the opportunity to serve you again in the future.

Izabella Toma
Sales and Marketing Office
8163034559
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galloway, New Jersey
Level Contributor
220 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 bubbles Reviewed May 24, 2013 via mobile

Staying here for a wedding but happy with location close to plaza shopping (which is awesome!)

Good value for the price but Marriott not what it used to be (or I may be a hotel snob).
Good staff and nice clean rooms.
I would return if ever back in KC.

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RRM1020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izabellatoma, Owner at Kansas City Marriott Country Club Plaza, responded to this review, May 28, 2013
Dear Traveler,

Thank you for your feedback! We are glad you enjoyed your stay and we look forward to having you back at our hotel.

Izabella Toma
Sales and Marketing Office
816.303.4559
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sumner, Nebraska
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 12, 2013 via mobile

Stayed over Mother's Day weekend. Good location to spend time at the plaza area. The staff was great! We had little kids with us and the staff was great at helping and taking care of us! We will be back.

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Irishloper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izabellatoma, Owner at Kansas City Marriott Country Club Plaza, responded to this review, May 13, 2013
Dear Guest,

Thank you for choosing the Marriott Country Club Plaza and for taking the time to write a review.
We are delighted that you enjoyed your stay with us. We appreciate the nice comments, we take great pride in our staff and service.

We look forward to having you as our guest again!

Izabella Toma
Sales and Marketing Office
8163034559
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
158 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

This is a typical Marriott located on Main Street south of downtown and near the Plaza. It is adjacent to several of the city's art museums. The plaza is a unique gem and many may wish to stay even closer. Rooms were nothing special but ample for two. I agree that the staff is superb and typically Kansas City friendly. Parking is tight but we got used to it and liked the ability to enter and exit from both Main St. and the side street. I should note there is a pool.

Room Tip: Most upper level rooms will have a long view.
See more room tips
  • Stayed May 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Willco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izabellatoma, Owner at Kansas City Marriott Country Club Plaza, responded to this review, May 8, 2013
Dear Traveler,

Thank you for your review!
We are glad you enjoyed your stay and the location of our hotel. Thank you for recognizing our staff and service, we take great pride in both.

We hope to have the opportunity to serve you again in the future!

Izabella Toma
Sales and Marketing Office
8163034559
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed April 6, 2013

I stay here regularly. Rooms are always nice though this time it took a long time to warm up and the lotion in the restroom had been previously used (Eww!) parking spaces are very tight in the garage and though discounted parking came with my group package, the front desk insisted that wasn't right. I was charged full price and after they finally realized the "mistake" i was contacted by not the hotel but another conference goer. I contacted the hotel and two days later still have not heard back from the hotel about my refund. Overall, the atmosphere is nice and the staff is professional. There are some nice restaurants within walking distance and more restaurants and shopping just a short taxi ride away.

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank T H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izabellatoma, Owner at Kansas City Marriott Country Club Plaza, responded to this review, April 19, 2013
Dear Guest,

Thank you for your review.
Please accept our apologies for the problems you experienced during your last stay and for their poor handling on our part. We would like to make the inconvenience up to you, if you would like to contact us at your convenience.

We appreciate your loyalty and we do hope to have you as our guest again.

Izabella Toma
Sales and Marketing Office
8163034559
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
205 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed March 19, 2013

As could be expected the staff was definitely up to top Marriott standards. From arrival to check out, every staff member seemed incredibly efficient and friendly. The evening concierge lounge hostess, Imelda, was world class. The lounge itself was of good quality. The hotel was always clean and crisp. Our room was perfect with everything in working order. Property is in final stages of an elevator upgrade with 3 of 4 already completed and working fine.
The actual Country Club Plaza bistro area is about 4 blocks away. Rough walk during inclement weather, no problem when weather is nice. **Hotel runs a free shuttle to the Plaza **.
Major plus is the MAX, the Kansas City public bus the runs up and down Main street frequently. It stops directly in front of the hotel and runs to, or very close to, every attraction in the downtown area. At $ 3.00 roundtrip, it is a super bargain.
In addition to the usual hot tourist spots, be sure to visit the Steamboat Arabia museum at City Market. The MAX takes you directly to it. What an incredible historic adventure. Simply an outstanding, first hand experience with actual American history. The City Market alone is worth the trip, especially on Saturdays. While there, get your top KC grade BBQ lunch or dinner at Winslow's, on south side of Market area. ( order the double decker, only $ 2 extra).
If you are "new" to aquariums, the one at Crown Plaza is a good venue for you, but would be disappointing to aquarium veterans. Great for kids of all ages above 4 or so.

Room Tip: Facing South or West allows you to view Main Street and the Country Club Plaza.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pagmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izabellatoma, Owner at Kansas City Marriott Country Club Plaza, responded to this review, March 25, 2013
Dear Traveler,

Thank you for your review, we are glad to hear you enjoyed your stay. We appreciate the compliments of our service, we pride ourselves in going above and beyond for our guests.

We hope to have the opportunity to serve you again in the future.

Izabella Toma
Sales and Marketing Office
8163034559
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kansas City Marriott Country Club Plaza

Property: Kansas City Marriott Country Club Plaza
Address: 4445 Main St, Kansas City, MO 64111
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#25 Romantic Hotel in Kansas City
#30 Business Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Kansas City Marriott Country Club Plaza 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Kansas City Marriott Country Club Plaza Hotel Kansas City
Marriott Kansas City

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