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“Fantastic Stay”

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Kansas City Marriott Country Club Plaza
Ranked #33 of 109 Hotels in Kansas City
Reviewed November 14, 2012

Stayed for 3 nights whilst in Kansas City - the staff were very warm, and welcoming. The rooms were lovely - clean, and very spacious. We ate in the dining room once - i would recommend going out as it's so close to many great restaurants. The room service was fabulous though - and a nice treat! A great pool, gym, and use of internet available.

  • Stayed: December 2011, traveled with friends
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Thank jesspo_hall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izabellatoma, Owner at Kansas City Marriott Country Club Plaza, responded to this reviewResponded November 16, 2012

Dear Traveler,

Thank you for taking the time to write such a lovely review of our hotel. We are delighted that you enjoyed your stay and we appreciate the positive feedback. It is our goal to make every guest feel welcome and comfortable while offering the highest level of service.

We look forward to seeing you again when you travel to Kansas City!

Izabella Toma
Sales and Marketing Office
8163034559

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (564)
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389 - 395 of 564 reviews

Reviewed November 11, 2012

We were assigned room 1204. The room is very small and configured so that that the desk sits in the hallway between the bathroom and the sleeping area. If someone is sitting at the desk they must get up and move the chair in order for a person to pass. The queen bed is literally wedged between two night stands so that the edge of the night stands lap over the bed. The mattress is so soft, if two person are in the bed they roll to the center.

I was told by a bellman that 1204 was the only room in this location on any floor of the hotel. If you are a solo traveler it would be okay. If you are a couple and this is the only room available , go to another hotel like the Holiday Inn Express across the street. I would but all hotels were sold out!

The $13.95 breakfast buffet featured a good selection of hot foods. The only problem is that more than 50% of the hot foods were cold!

Because of my experience at this Marriott property, I'll just keep driving rather than stay at another Marriott property.

Yes, I did write both Marriott and this hotel.

Room Tip: Rooms facing the street on the front of the hotel are quieter because the rear of the hotel face a h...
  • Stayed: October 2012, traveled with friends
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1  Thank pig_daddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izabellatoma, Owner at Kansas City Marriott Country Club Plaza, responded to this reviewResponded November 14, 2012

Dear Traveler,

Thank you for your review. Please accept our sincere apologies for the dissapointment in your stay. The room type you were assigned to is indeed the smallest we have in the hotel. We apologize we could not accommodate you in a larger room.
We would like to have an opportunity to make it up to you, if you would like to contact our hotel directly for further details.

Thank you,
Izabella Toma
Sales and Marketing Office
8163034559

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

I stayed at this hotel for a conference recently and thought it was great. It is close to the Country Club Plaza. I was a little worried when I read other reviews but it is really a short walk and the restaurant options are good. Shops are higher end.

  • Stayed: September 2012, traveled on business
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Thank Harrisburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izabellatoma, Owner at Kansas City Marriott Country Club Plaza, responded to this reviewResponded November 7, 2012

Dear Traveler,

Thank you for your review, we are glad that you enjoyed your stay.
Our hotel also provides complimentary door to door transportation to and from the Country Club Plaza .

We hope to have the opportunity to serve you again in the future.

Izabella Toma
Sales and Marketing Office
8163034559

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

Typical Marriott hotel for a business traveler. Efficient check-in. They went the extra mile to change the reservations of 2 of my co-travelers from the Courtyard. Was there right before Halloween, had some nice pumpkin carving on display from employees that you could vote on for best one.

Would have rated this 5 stars but thought the breakfast buffet price was a little steep ($15.95/person).

Tip - if you are in need of a soft drink or coffee take a short walk down the hill to the Quik Trip convenience store. More choices than you could swing a stick at and great prices.

  • Stayed: October 2012, traveled on business
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Thank brydea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izabellatoma, Owner at Kansas City Marriott Country Club Plaza, responded to this reviewResponded November 7, 2012

Dear Traveler,

Thank you for the feedback, we are glad that you enjoyed your stay.
We also appreciate the compliments about our staff, it is our goal to go the extra mile for each guest.

We hope you'll choose our hotel again when traveling to Kansas City!

Izabella Toma
Sales and Marketing Office
8163034559

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2012

this is a great marriott close to country club plaza and the museums. nice views from the upper rooms. convenient shuttle to and from country club plaza. nice lobby bar with great mojitos!! got a good priceline rate and could not be more satisfied!! can find parking on street if don't want to pay hotel rates.

  • Stayed: May 2012, traveled as a couple
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Thank jmjesq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izabellatoma, Owner at Kansas City Marriott Country Club Plaza, responded to this reviewResponded November 5, 2012

Dear Traveler,

Thank you for taking the time to write such a nice review of our hotel.
We are delighted that you enjoyed your stay and we look forward to serving you in the future.

Izabella Toma
Sales and Marketing Office
8163034559

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2012

This hotel was a little disappointing as I had expected more for being a Marriott. The room was pretty standard and not up to the level of other Marriott's I have stayed at. The hotel is in a very good location in the Country Club Plaza area which kind of made up for this average property.

  • Stayed: October 2012, traveled as a couple
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Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izabellatoma, Owner at Kansas City Marriott Country Club Plaza, responded to this reviewResponded October 31, 2012

Dear Traveler,

Thank you for your review. We are sorry to hear that you were dissapointed with our hotel. We have recently completed a renovation of the rooms and public spaces that we are excited about. We apologize it didn't live up to your expectations.

We do hope to have the opportunity to serve you again in the future.

Izabella Toma
Sales and Marketing Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2012

Five years ago we stayed here and were really knocked out by the comfortable bedding and overall hotel. We recently went back and stayed Friday night through Sunday. The rooms are ready for a re-do. Beds are still pretty comfortable. I noticed dark marks on the bed skirt. Doors and the bed headboards were knicked, and the shower was a water miser type.

The staff from bottom to top was excellent and very courteous. Add to the staff, one of the best things this hotel has going is the shuttle to and from the Country Club Plaza that is free for guests. We just tipped the driver. This is terrific and was one of the reasons we came back here.

The location is right on Main Street and within walking distance to two art museums and the Country Club Plaza. We would stay here again. They offer a senior citizen discount, AAA discount, packages that include breakfast. They do charge for parking or valet service daily and for the internet in your room. I asked if reward points could be used toward these charges but was told no. There are hookups to the internet in the lobby that are free to use.

Food was very good. We had two breakfasts, one day the full American fare and another morning the breakfast buffet. A Starbucks is also in the Lobby area.

Room Tip: Ask for a room overlooking the Country Club Plaza.
  • Stayed: October 2012, traveled as a couple
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Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izabellatoma, Owner at Kansas City Marriott Country Club Plaza, responded to this reviewResponded October 31, 2012

Dear Traveler,

Thank you for taking the time to post a review of our hotel. We appreciate the positive feedback and the thorough description of our services and amenities. It's great to hear that you were happy with the level of service received, as it is our goal to go the extra mile for each guest and make everyone feel right at home.

We hope to have the opportunity to serve you again in the future.

Izabella Toma
Sales and Marketing Office
8163034559

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kansas City Marriott Country Club Plaza

Address: 4445 Main Street, Kansas City, MO 64111
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#25 Romantic Hotel in Kansas City
#30 Business Hotel in Kansas City
Price Range: $181 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Marriott Country Club Plaza 3.5*
Number of rooms: 295
Official Description (provided by the hotel):
Kansas City Marriott Country Club Plaza is a reimagined, modern and chic hotel in Kansas City, Missouri offering a convenient location in the Country Club Plaza near the city's top attractions. Our upscale accommodations are minutes from the Power & Light District, Sprint Center, Kauffman Stadium and Nelson-Atkins Museum of Art, among other premier destinations. ... more   less 
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Also Known As:
Kansas City Marriott Country Club Plaza Hotel Kansas City
Marriott Kansas City

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