This is not a "beautiful hotel". This is a standard hotel in an industrial park that is close to the airport.
However, my first impressions were good. The shuttle drivers were very responsive and quick. The room was nice and there was a nice large flat screen TV. There was an outdoor pool and a decently equipped gym.
Then things took a turn for the worse. The small in-room refrigerator made clicking noises that kept me up at night until I finally figured out it was coming from the fridge (unplugged it--problem solved for me who did not have food or drinks stored). We lost our AC/ventilation and the front desk person was not friendly about it. However, both before and after it was fixed, a very nice staff member came to my door to give me the scoop and provide customer service. Kudos!
The gym has equipment that was not working--just one or 2 machines but that took away from my workout routine.
The breakfast was cereals, bagels, toast and usually bisquits and gravy. They had oatmeal once which was good but only offered once during my week stay. The coffee was not great and they removed the coffee before 9:30 am which was when breakfast ended. Why can't they provide coffee all day is a mystery to me who has stayed at cheaper hotels (Hampton Inns, Holiday Inns, etc.) that had coffee available all the time. The limited food selections offered for room service were mediocre.
There was a Waffle House, a Ruby Tuesday and a Cracker Barrel within walking distance. The shuttle will take you to other eateries at Zoa Rosa which is several streets with chain restaurants and some shops--kind of like a strip mall community.
If I had my way, I would stay downtown! If you do stay here, you'll want to leave in a day or two.
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- Also Known As:
- Hyatt Place Kansas City Airport Hotel Kansas City
- Hyatt Kansas City
- Kansas City Hyatt