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Reviews (308)
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All reviewsroom was cleankansas city airporthot tuban early flightthe breakfast areafridge and microwaveneeded a place to stayexercise roombiscuits and gravymorning breakfastshuttle servicefront desk staffstayed two nightsindoor poolenjoyed my staynice stayone night stay
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Reviewed March 9, 2014 via mobile

The room was okay, but the bathroom could have been cleaner (there was hair on the lavatory, yuk). The front desk lady was absolutely worthless. The hot tub was not very clean & was over full so it didn't work properly. The breakfast was pretty good...it had biscuits & gravy and a wonderful lady who tended the breakfast room. Overall, I really wouldn't recommend staying here. There are a number of other hotels in the vicinity.

  • Stayed: February 2014
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1  Thank Donald Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this reviewResponded March 18, 2014

Thank you for taking the time to review our hotel. I will follow up with the housekeeping associate that cleaned your room. We rarely get negative comments about our cleanliness. I can assure you that this is not the norm around here.

I must object to you calling our front desk associate "worthless". If you would contact me at the hotel and have some specific reasons to your dissatisfaction, I am more than willing to hear you out on this.

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Reviewed March 3, 2014

My wife & I stayed at this location on our return trip from Az. along with our pet. Gracie had us booked in for a reservation and checked us in. VERY accommodating with room on 1st floor by an outside entrance. Had an issue with TV reception...Gracie got it squared away. Great room..quiet..clean..comfortable bed. Ok breakfast. We stay in hotels many nights during the year..this is a great property and reasonably priced. AAA+ Recommend highly.

  • Stayed: March 2014, traveled as a couple
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Thank Jim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this reviewResponded March 5, 2014

Thank you taking the time to post a review of our hotel. We are glad that you enjoyed your stay with us. It is always nice to hear from a guest that has singled out an associate that has carried out their job in such a way that it has made a positive impact on the guest and their impression of our hotel.

Thank you again and hope to see you very soon.

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Reviewed March 2, 2014

We stayed here one night after our return from vacation in Mexico. Walked in at 9pm and got a room in less than 5 minutes. The room was very nice and really close to airport. In the morning went to breakfast and there was a large variety of items to choose. What made the breakfast experience the best we have every had was Grandma Judy. She had everything filled at all times, all the hot items where hot and she took time to make conversation with everyone. You felt like you were visiting your own grandmother.

  • Stayed: February 2014, traveled as a couple
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Thank Beth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this reviewResponded March 5, 2014

Grandma Judy has done it again! She runs that breakfast area like none other. Guests are always getting their fill of breakfast and starting their morning on the right foot. She is a absolute jewel.

We hope to see you again soon.

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Reviewed February 26, 2014

We went on a 9 day trip and stayed here before flight and left car. Rooms were very nice and trip to airport was great. Driver was very upbeat even for 4am. Prompt pick up on return. Will certainly say here on next trip.

  • Stayed: February 2014, traveled with family
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Thank mistergks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this reviewResponded March 5, 2014

Thank you for taking the time to do a review of our hotel, we appreciate it. Glad that you found the location and amenities to your liking.

We hope to see you again very soon.

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Reviewed February 12, 2014

Booked thru my members online. Checking gin was no problem, The manager works the front desk and was nice and friendly and accommodating. Stayed in a great suite for 4 days. Quite & comfortable.....Breakfast was delicious..Granny makes you feel so welcome, she will go out of her way to see to it that you have eaten and eaten plenty. Very nice woman....NIce place.

Room Tip: second flr. airport side.
  • Stayed: February 2014, traveled solo
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Thank Monica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tom S, General Manager at Comfort Inn-Kansas City Airport, responded to this reviewResponded February 13, 2014

We appreciate your kind comments about our hotel. Our Grandma Judy will make sure you have a wonderful breakfast experience. It's the most important meal of the day and Grandma will set you on your way with a smile.

I will pass along your comments to our guest service supervisor, Tausha. She holds down the morning shifts and is just as cheerful as our Grandma Judy.

Thank you for being our guest.

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