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Holiday Inn Express Hotel & Suites Kansas City Sports Complex
2.5 of 5 Hotel   |   8551 East Blue Parkway, Kansas City, MO 64133   |  
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Ranked #48 of 111 Hotels in Kansas City
Indianapolis, Indiana
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very pleased!”
4 of 5 stars Reviewed December 25, 2012 via mobile

We stayed last weekend for the Colts/Chiefs game. Even wearing our blue and white, we received a warm welcome. Minus a lack of hot water in the showers of both rooms, the rooms were great, the staff (especially at the bar) was awesome. Breakfast buffet was a great way to start the day. Although we decided to walk it, there is even a free shuttle for guests Arrowhead Stadium.

Stayed December 2012, traveled with friends
Helpful?
1 Thank Erichfeist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela H, Director of Sales at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review, December 27, 2012
We are so glad that you enjoyed your time in Kansas City and at out hotel. Come back again and wear your Blue and White anytime!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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112 reviews from our community

Traveler rating
    39
    32
    20
    12
    9
See reviews for
42
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16
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Monett, Missouri
Level Contributor
130 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed December 4, 2012

Everything was right on this visit. My first, but certainly not my last. 100% consistent attitude from the staff, from manager to custodial. Everyone speaks to you as if you were there every week.
Breakfast was all fresh and well stocked, room conditions were excellent (sometimes, on 2-3 night stays, quality can slip, but not here!), and location was good for this particular trip. Give this HIE a shot. You'll be glad you did.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Candyman5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela H, Director of Sales at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review, December 6, 2012
We are thrilled that you chose our Holiday Inn Express. Our goal is to provide the best in customer service and I am so glad that we exceeded your expectations. The entire staff takes pride in our hotel and strives to make each of our guests feel at home and welcomed. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 30, 2012

We had the 2 queen bed suite, which had a ton of space. The mini fridge and microwave was useful. The pool was heated but very disappointed that the hot tub was out of commission. If you have someone staying above you, the ceiling does not have much of a sound barrier. The front desk staff was very helpful. Overall would stay again at this property.

Stayed November 2012, traveled with family
Helpful?
Thank 4cmckee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela H, Director of Sales at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review, December 3, 2012
Thank you for choosing our Holiday Inn Express. We are so glad that you stayed with us and we apologize for the inconvenience of the hot tub. We hope to have this corrected in the near future and look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh
Level Contributor
91 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed November 12, 2012

As so often is the case, this was a quick one night stay while traveling on a family vacation. Arrived about 1 am, was gone by 9 am. The hotel was typical of the good things you find at an HIE. Our room was a large double queen, which is what we prefer since we travel with a teen son. Two quirks about the room. First, there was a desk and chair but no easy chair or couch to sit on. So if there are two people sitting in the room, one is on the bed. The second was the toilet was positioned very close to the vanity, effective restricting access to half of it. Neither of these are important for a one night stay, but hey I noticed, you decide.
The breakfast was OK. My wife said the biscuits were a little cold and un-appetizing. Outside of that it was a typical HIE breakfast, which works for me because I am a yogurt and oatmeal kind of guy. And ONE cinnamon roll!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LittleBoyBrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela H, Director of Sales at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review, November 15, 2012
Thank you so much for staying with our Holiday Inn Express. It was a pleasure to have you as our guest. The cinnamon rolls are delicious aren't they? Please come back and see us, and maybe it will be a two cinnamon roll visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California, Mo
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 6, 2012

We stayed for 3 nights at this location for a business conference for my spouse and a mini vacation for me. The room was a large single with king bed and the room was very quiet at night. The room had a mini fridge, microwave and flat screen tv. .The desk staff were some of the nicest people we have ever dealt with and very accomodating in suggesting places for dinner and things for me to see while my spouse was busy. We would definitely stay again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Dennis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela H, Director of Sales at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review, October 9, 2012
Thank you so much for choosing our Holiday Inn Express. We are so glad that you enjoyed your stay and that we "wowed" you. Our new team is very exciting and thrilled to be of service to all of our guests. Come back and see us very soon! - Pamela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KANSAS
Level Contributor
61 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed September 28, 2012

We stayed for 1 night at this location for a visit to the zoo and Childrens Mercy hospital. The room was a 2 queen room in the basement level and was HUGE! It had a mini fridge and flat screen tv and since it was on the lower level it was very quiet at night.The front desk staff were some of the nicest people we have ever dealt with at any hotel and very accomodating. Would definitely stay again.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BGDUDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pamela H, Manager at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review, November 18, 2013
Thank you very much for giving us the opportunity of providing your accommodation needs.
Your positive review assures us we have made a good effort to ensure our guests are comfortable and have great experience in our Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Joplin, Missouri
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed September 2, 2012

I picked this property based on my past experience with Holiday Inn Express. Management did not tell us that there had been break ins the night before. We found out when leaving that our window had been broken out and all property stolen out of vehicle. Desk Clerk tried to help, but manager apparently told him to ignore us. They did not help us in anyway. Leaving us on parking lot for 6 hours in rain. Promised help, but manager went through side door and left, ignoring our request for help cleaning up glass in vehicle. No offer of food or water in the 6 hours. There were no places close by that we could walk to for drinks or food. Customers checking in gave us something to drink. Very bad experience!! Truck next to us broken into. Told that night clerk heard car alarm going off, but apparently decided to do nothing about it!! Couple from Oklahoma told us what to do. They were broken into the night before!!

Room Tip: Pick another hotel.
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  • Stayed August 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Nancy083012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kansas City Sports Complex, responded to this review, September 17, 2012
Dear Nancy083012,

Thank you for taking the time to convey your comments regarding your recent stay with us. I am very disappointed to hear of the inconveniences you experienced during your stay. I would like to address your concerns in further details and have sent you a private message to obtain more information regarding your stay.

I look forward to hearing from you and being of further assistance.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites Kansas City Sports Complex

Property: Holiday Inn Express Hotel & Suites Kansas City Sports Complex
Address: 8551 East Blue Parkway, Kansas City, MO 64133
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 111 Hotels in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kansas City Sports Complex 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The newest addition to Kansas City, is the Holiday Inn Express Hotel & Suites Kansas City Sports Complex! We are conveniently located near the Kansas City Sports complex, home of the Chiefs and Royals. Chill out in downtown Kansas City just a short drive from our front door. With our world class service and many Kansas City restaurants and attractions just moments from our front door, you ll discover why our guests have selected us as their preferred hotel in Kansas City! This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, microwave and refrigerators in all rooms, 32 flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interests Attractions: Kauffman Stadium, home to the Kansas City Royals and Arrowhead Stadium, home to the Kansas City Chiefs. Businesses: GE Energy, Unilever Best Foods, Time Warner, Bayer Corporation, Ford Motor Company, & Cerner Corporation. Stay Smart at the Holiday Inn Express and Suites Kansas City Sports Complex ... more   less 
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Holiday Inn Express Hotel And Suites Kansas City Sports Complex

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