I picked this property based on my past experience with Holiday Inn Express. Management did not tell us that there had been break ins the night before. We found out when leaving that our window had been broken out and all property stolen out of vehicle. Desk Clerk tried to help, but manager apparently told him to ignore us. They did not help us in anyway. Leaving us on parking lot for 6 hours in rain. Promised help, but manager went through side door and left, ignoring our request for help cleaning up glass in vehicle. No offer of food or water in the 6 hours. There were no places close by that we could walk to for drinks or food. Customers checking in gave us something to drink. Very bad experience!! Truck next to us broken into. Told that night clerk heard car alarm going off, but apparently decided to do nothing about it!! Couple from Oklahoma told us what to do. They were broken into the night before!!
- Official Description (provided by the hotel):
- The newest addition to Kansas City, is the Holiday Inn Express Hotel & Suites Kansas City Sports Complex! We are conveniently located near the Kansas City Sports complex, home of the Chiefs and Royals. Chill out in downtown Kansas City just a short drive from our front door. With our world class service and many Kansas City restaurants and attractions just moments from our front door, you ll discover why our guests have selected us as their preferred hotel in Kansas City! This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, microwave and refrigerators in all rooms, 32 flat panel LCD TV and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interests Attractions: Kauffman Stadium, home to the Kansas City Royals and Arrowhead Stadium, home to the Kansas City Chiefs. Businesses: GE Energy, Unilever Best Foods, Time Warner, Bayer Corporation, Ford Motor Company, & Cerner Corporation. Stay Smart at the Holiday Inn Express and Suites Kansas City Sports Complex ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Kansas City Sports Complex