First off, let me start with the positives. I booked this place through Hotwire, and I got a great deal for a last minute trip to stay 1 Friday night in KC. Upon my arrival, they sold out the King Non-smoking room that I had requested in advance, and they tried to put me in a double...but at my insistence, they put me up in a handicapped suite, that was very nicely appointed. It had nearly every amenity a person in a hotel could need, and then some. There was a bar there with a beautiful bartender, who got my order in so I could get a meal even though it was technically past closing time...it was much appreciated!
Now for the negatives. First of all, the overbooking thing pissed me off, as that seems to be getting more and more common these days, and I had to really insist on getting the room that I had reserved. Second, the handicapped room, while very roomy and full of room, had a shower curtain that was totally ineffective and the bathroom floor was flooded after a brief 10 minute shower in the morning. Also, in that light, the smoke detector went off about 5 minutes into my shower, which was lukewarm at best, by no means hot, and that is not a pleasant experience, trying to shut off one of those things when you're dripping wet! Finally, right as I was packing up, it was either a ground beetle or a cockroach scrambled out from under my suitcase when I moved it, I crunched it and left it for the housekeeping staff, with a sarcastic note thanking them for my friend. I also told management, who mumbled a half-hearted apology that was lacking in any sincerity.
All in all, this isn't a bad property, but had I paid full price for the room, I would have been demanding a refund for all of the disappointment. I guess I just expected better, truth be told. The place has great potential and the majority of the room accommodations were great, but a few bad touches can ruin a stay.
- Official Description (provided by the hotel):
- Welcome to the Crowne Plaza Kansas City. Conveniently situated in the heart of downtown Kansas City's Power & Light Entertainment District adjacent to the Bartle Hall Kansas City Convention Center, this luxurious Crowne Plaza Hotel offers stunning views of historic downtown Kansas City. The Crowne Plaza Kansas City is located within walking distance to the Power & Light District, H&R Block and the Sprint Center Arena. We have nine spacious, high-tech meeting rooms to meet your needs. Take a dip in the outdoor heated pool, work out in the fitness center, grab a bite at the City Grill, enjoy a drink at the City Bar, or wake up to a nice Latte in our Starbucks. Rooms come fully equipped with free high speed Internet access, a work desk, and room service. Your comfort is our top priority. Whether for business or leisure, vacation, traveling, or simply getting away for an evening, Crowne Plaza Kansas City is the place to meet. Within minutes of the Kauffman Center for the Performing Arts, Midland Theater, Crown Center and the County Club Plaza, the Crowne Plaza Hotel is centrally located to all retail and entertainment venues Kansas City has to offer. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Kansas City
- Kansas City Crowne Plaza