We have stayed at athe Raphael twice and both time the rooms, ambiance and staff was GREAT ! But do NOT dine in their restaurant (Chaz). They do have a couple of good servers there but other than that it is bad and no one is every dining there. We have had lunch t here like 6 times this year and NEVER again. One time for lunch they were out of meat ! Another time they had a new server that brought us the wrong order. Their BLT sandwich is made with tomato paste ! What is wrong with using REAL tomatos. We usually take business associates with us and they won't go back either. The last time the chicken was so dry we couldn't even eat it. Desserts are awesome but one goes to a restaurant for the main entree. They have gone thru so many staff members. They come and go. Rueben sandwiches not properly made either.
What was once a great restaurant has not lost it's glamour and everything else that a good restaurant should have. There are many more great restaurants on the Plaza to dine. By all means stay at the hotel but just skip the restaurant.
- Official Description (provided by the hotel):
- The Raphael Hotel is an elegant, charming boutique accommodation modeled on the finest small European hotels. Readers of Travel+Leisure voted The Raphael Hotel one of the 2015 T+L 500 World's Best Hotels. With a combination of a significant historic landmark, vintage hospitality, and individualized service, this Kansas City luxury hotel delivers a unique destination experience in the heart of Kansas City, Missouri's famed Country Club Plaza.The hotel's signature restaurant, Chaz on the Plaza, is noted for its intimate, romantic atmosphere and its distinct brand of modern, regional American cuisine. Menus offer a concise, yet diverse variety of appetizers, salads, soups, entrees and desserts. Signature items include fried green tomatoes, shrimp and grits, and a hand-cut, wet-aged prime beef Kansas City strip steak that advances Kansas City's beef reputation. ... more less
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- Also Known As:
- The Raphael Hotel, Autograph Collection Hotel Kansas City
- Raphael Hotel Kansas City
- Raphael Kansas City