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“Kansas City Treasure”

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The Raphael Hotel, Autograph Collection
Ranked #1 of 108 Hotels in Kansas City
Certificate of Excellence
Kansas City, Missouri
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Kansas City Treasure”
Reviewed January 23, 2013

If travels take you to Kansas City, the Raphael Hotel is where you should stay. The beautiful Kansas City hotel has old world charm and grandeur with every modern amenity waiting for you. My husband and I recently spent the weekend at the Raphael and felt pampered and indulged throughout our stay. Every staff member was accommodating and attentive. The hotel is located on the beautiful Country Club Plaza and has shopping, dining, nightlife and sightseeing all within walking distance. The rooms are spacious and beautifully appointed which was a surprise knowing that the hotel is a historical property. We dined in the Chaz restaurant in the hotel and had the most amazing dinner and breakfasts. I highly recommend the Fried Green Tomato appetizer and Grilled Caesar Salad. My husband added that the asparagus was the freshest, best-tasting side dish he had ever tasted.
In our opinion, it doesn’t get any better than the Raphael. I may be gushing in this critic however we were both so impressed with the Raphael Hotel.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Suzy6450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, January 25, 2013
Dear Raphael Tresure Guests,

Do we love the way your share your thoughts?! Thank you so much for all your kind words. We can't wait to share them with all the people who work so hard to make it all happen as you desribed it. GUSHING is a good thing, and we will be gushing about your review of the Raphael Hotel and CHAZ. Thank you again, and please come back and see us soon!

All the Best,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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864 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (265)
Date | Rating
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English first
Level 6 Contributor
149 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed January 22, 2013

For those tired of the cookie cutter hotel world, this one is a gem! Beautifully restored and carefully maintained, it is a must-stay in KC. It seems each room is slightly different and the suites are absolutely wonderful. The restaurant is in the basement but has little alcoves for privacy and quiet. While the hotel is not inexpensive, it's location on the Plaza and easy access to all KC is a plus.

Room Tip: Ask for a Plaza view.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank SEC14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, January 23, 2013
Dear Wonderful Boutique Hotel Guests,

"Must Stay", is about as nice as we can possibly ask for from a happy guest! We certainly agree with you, "a cookie cutter hotel", we are not. Our only cookies are the ones we serve complimentary in our lobby each night, ( alternating with some of the other treats the Chef prepares)....

Thank you for sharing your kind comments,and please come back and see us again soon!

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bentonville, Arkansas
Level 6 Contributor
111 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed January 21, 2013

Great hotel, great people, and great food in the restaurant. Had a King Suite overlooking the plaza in Kansas City and it was awesome. Room was very large, full size dining room table, two couches, nice flat screen TV in the living area, and large bedroom with flat screen TV and plenty of closet space. Couldn't have asked for a much nicer room.
Hotel knew it was my birthday and had a welcome bottle of wine waiting in the room along with a box of chocolates. Hotel is not cheap, but you get what you pay for her -- top notch room with great quality. Staff was extremely nice and helpful.
Ate dinner at the hotel restaurant, Chaz. Don't typically eat in the hotel restaurant, but it was extremely cold outside and we didn't want to walk across the street to a restaurant on the Plaza.
If you are looking for an upscale, historic, well maintained hotel, this is your place. Oh, it is also very, very quiet. We had a corner suite so maybe that helped, but we never heard anyone else in the hotel.

Room Tip: Pay for the Plaza view -- it's worth it.
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank NWABeachFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, January 23, 2013
Dear Perfect Birthday Weekend Guests,

Happy Birthday! We are so pleased we were able to share your special weekend with you. Thank you so much for all your kind words about your Plaza View Suite, and your dining experience at CHAZ. We hope to see you again soon... (Please don't feel you have to wait for that next birthday).

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland, California
Level 5 Contributor
81 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 21, 2013

This was my second stay at the Raphael, and it is still a great property in a great location & excellent value. Each floor is different, so this room was smaller than last time but had a better view. Very comfortable room, free wi-fi, nice amenities. KInda cheesy plastic tile around the bath/shower but otherwise very nice. Great staff. Excellent breakfast that was delivered quickly. I left a bag with computer equipment in it & housekeeping found it & sent it back! I highly recommend this hotel .

Room Tip: Ask for Plaza view
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mcoakland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, January 23, 2013
Dear Recent Raphael Hotel Guests,

We love your key words like, Lovely, Boutique, Historic, and on the Plaza! Thank you for all your kind comments, and especially for recognizing our Housekeeping staff and their efforts with your misplaced items. Please come back and see us again soon.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billings, Montana
Level 4 Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 15, 2013

My daughter (8), myself, and a dear friend stayed here last April. We enjoyed the hospitality of the hotel staff and the elegant setting of the decor. My daughter felt like Eloise of the Plaza Hotel. We walked to the Country Club Plaza from the hotel and enjoyed an evening out including a horse drawn princess carriage ride. When we returned to the hotel, they allow us to bring my daughter into the lounge where she enjoyed a cup of hot cocoa and we sipped on the best chocolate martinis. The live music was the highlight for us. What a wonderful place. We will be staying here again in March and can not wait. No trip to Kansas City is complete without a night at the Raphael.

  • Stayed April 2012, traveled with friends
    • Value
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Helpful?
1 Thank KCfromMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, Public Relations Manager at The Raphael Hotel, Autograph Collection, responded to this review, January 24, 2013
dear Must Stay Guests,

We are so pleased to have been included with the wondeful time you desribed while visiting with your family and friend. Thank you for sharing you gracious comments about the Raphael and Chaz. We certainly appreciate the opportunity to share them with all of our associates. We will look forward to your return in March!

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, NE
Level 5 Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 13, 2013

My husband and I booked a suite for a get-away, and were very pleased with our experience. The staff met all our room requests and provided a perfect location for us. The complimentary parking is easy to access, and is just a few steps from the hotel elevators. Additional, appreciated touches included the complimentary wi-fi, Keurig coffeemaker, daily chocolates and the next day's forecast provided by Housekeeping. Local and national papers are available in the lobby as well as warm cookies in the evening (yum!). We have stayed at several properties in Kansas City, and the Raphael is by far the best!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, Director of Sales at The Raphael Hotel, Autograph Collection, responded to this review, January 28, 2013
Dear "Simply Wonderful Guests",

Thank you for the wonderful comments you were so nice to share! We are so pleased you were pleased! We will look forward to your return soon...

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Missouri
Level 5 Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 8, 2013 via mobile

This is our favorite place to stay in KC. We have been here several times and are always pleased. We booked the Sunday restaurant special and had some issues with our bill but other than that it was another great stay! The rooms are always very clean and the staff is helpful and friendly. The only recommendation I would make is to train your staff on how to correctly charge for the specials that are offered. The woman who did our check out was not well informed and tried to overcharge me $81. Slightly frustrating since she ran my card several times to finally get the correct amount charged.

Stayed November 2012, traveled as a couple
Helpful?
Thank mlfen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Raphael Hotel, Autograph Collection, responded to this review, January 10, 2013
Dear Raphael Hotel and Chaz Guests,

Thank you for taking the time to share your thoughts on your recent stay with us. All of your input is valued and appreciated. Thanks to guests like you, we have an opportunity to give attention to situations that may require improvement. Please return and see us again soon.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Raphael Hotel, Autograph Collection

Property: The Raphael Hotel, Autograph Collection
Address: 325 Ward Pkwy, Kansas City, MO 64112-2111
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kansas City
#1 Business Hotel in Kansas City
#1 Luxury Hotel in Kansas City
#2 Family Hotel in Kansas City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Raphael Hotel, Autograph Collection 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Raphael Hotel is an elegant, charming boutique accommodation modeled on the finest small European hotels. Readers of Travel+Leisure voted The Raphael Hotel one of the 2015 T+L 500 World's Best Hotels. With a combination of a significant historic landmark, vintage hospitality, and individualized service, this Kansas City luxury hotel delivers a unique destination experience in the heart of Kansas City, Missouri's famed Country Club Plaza.The hotel's signature restaurant, Chaz on the Plaza, is noted for its intimate, romantic atmosphere and its distinct brand of modern, regional American cuisine. Menus offer a concise, yet diverse variety of appetizers, salads, soups, entrees and desserts. Signature items include fried green tomatoes, shrimp and grits, and a hand-cut, wet-aged prime beef Kansas City strip steak that advances Kansas City's beef reputation. ... more   less 
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Also Known As:
The Raphael Hotel, Autograph Collection Hotel Kansas City
Raphael Hotel Kansas City
Raphael Kansas City

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