My family and I stayed at the Intercontinental and reserved three rooms on the concierge level including one suite. If you decide to stay at the intercontinental there are a few things to keep in mind. The good: the location on the Country Club Plaza, the staff on the concierge level, the food and drink on the concierge level, the view on the concierge level. Poolside food and service. Nice touch of citrus water and lemonade at 2:30 PM but why not earlier? Notice all the good was mostly on.... the concierge level!!
The bad: terribly crowded pool area and lounge chairs "reserved" by guests with with too old and too used hotel towels left lying on the chairs long after the guest is gone. Overly crowded lounge on the weekends. Lots of conventioneers and wedding parties stay here, wonderful for them, extremely loud and tight squeeze for everyone else. Food in Oak Room was....not that good and it was slow and expensive for not tasting that great. Keys that don't always work. Expensive for, how can I say it, an aging grande dame that needs some work.
- Official Description (provided by the hotel):
- Luxury and elegance amidst Kansas City's finest in shopping and dining, the InterContinental Kansas City at the Country Club Plaza is the destination for leisure and business travel. The hotel completed a very extensive renovation in March 2017, giving a contemporary feel to a landmark hotel in Kansas City's premier location for shopping, dining, and entertainment. ... more less
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- Also Known As:
- Intercontinental Kansas City At The Plaza Hotel Kansas City
- Kansas City Intercontinental
- Fairmont Hotel Kansas City