We stayed here overnight as a surprise for my husband's birthday. As soon as the front desk associate heard this, he upgraded us to a Plaza view room on the 9th floor at no additional charge. The room was very clean and the decor was aesthetically pleasing. And this may seem like a small detail, but it made us smile: a couple of our hand towels were folded into the shape of a little elephant and left on a chair. The king-sized bed was very comfortable and the sheets and pillows were higher quality. The location was great...within walking distance to most Plaza attractions and restaurants. Hotel parking was not an issue. Overall this was a very good experience, the only reason we did not rate it as "excellent" is because it is starting to show a little wear and could use some TLC. It looked like they had repainted the trim in the bathroom, but some paint had gotten on the walls and it looked a little sloppy for a 4 star hotel. The carpet in the hallways was starting to look a little worn and in need of cleaning. We would stay here again; the staff was very friendly and accommodating and that DEFINITELY goes a long way with us.
- Official Description (provided by the hotel):
- Welcome to the InterContinental Kansas City at the Plaza, where you will find impeccable service and all the luxuries you have come to expect from an InterContinental Hotel. Our luxuriously appointed guest rooms and superb meeting facilities are all just steps away from the Country Club Plaza entertainment district. ... more less
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- Also Known As:
- Intercontinental Kansas City At The Plaza Hotel Kansas City
- Kansas City Intercontinental
- Fairmont Hotel Kansas City