On the second night of my visit I had trouble with my internet and inabiilty to charge a meal to my room because I wasn't listed as 'registered' despite the fact that I had checked-in and had a funcitioning key. I called the front desk and I was assured the problem had been addressed, At approximately 1 am I learned that the problem had not been addressed when a stranger entered my room with a newly issued key. Despite that bizarre and awkward encounter the most disturbing thing was yet to come. In the morning after working out my key didn't work. I went down to the front desk for a new key. I was asked for ID which I of course didn't have. I suggested that they send someone up to the room with me to verify my identity. The front desk clerk simply asked for my name and issued me a new key without really knowing who I was???? That carelessness made it clear to me how this unfortunate incident occurred.
- Official Description (provided by the hotel):
- The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more less
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- Also Known As:
- Kansas City Marriott Downtown Hotel Kansas City
- Marriott Kansas City