I arrived late in Joplin on a Wednesdy night too weary to search for a hotel. The first sign on the interstate advertised this place for $39 with a free breakfast so I thought "why not?". I was staying only one night and leaving early so I wasn't too concerned about amenities. The receptioist lady was nice and when I asked what time breakast was served she told me it started at 6:00 am. Perfect for an early start. The room was moderately clean - the bed sheets were clean but threadbare. Ditto for the towels. Noise from I44 is pretty bad. The tv was an old tube model. About what I expected for less than $40. I did not expect to be lied to. At 7:00 am I was ready to hit the road and went to the "breakast room" in the lobby the receptionist had told me about. No one there-no guests-no staff-and no breakfast. Several minutes a later front desk guy showed up so I asked about breakfast. He told me breakfast had been discontinued for several weeks. I told him what I had been told the previous night - he repeated there was no breakfast. I told him the sign said there was and asked for a small refund to cover the cost. He told me the price of the room had been reduced when breakfast was discontinued so there would be no refund. This was an outright lie. The sign - a very old sign that obviously hadn't been changed - advertised $39 rooms and free breakfasts. I can live with a room that isn't the Hilton for $39 but I can't tolerate dishonesty.
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- Also Known As:
- Best Value Hallmark Hotel
- Best Value Hallmark Joplin