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“Clean, Comfy, and Friendly Staff” 5 of 5 bubbles
Review of Hampton Inn Jefferson City at Capital Mall

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Hampton Inn Jefferson City at Capital Mall
Ranked #8 of 13 Hotels in Jefferson City
Certificate of Excellence
Madison, Wisconsin
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Clean, Comfy, and Friendly Staff”
5 of 5 bubbles Reviewed August 19, 2013

I just don't think you can go wrong with Hampton Inn! Like all the Hamptons I have ever stayed at, this Hampton was very clean, quiet, the beds were comfortable, and the employees were very pleasant. The included breakfast buffet was nice. The robust coffee blend was very good. Restaurants are a quick drive (or phone call if you prefer delivery) away. Just a little btw, I was aware and never need them myself, but the standard rooms do not have a microwave or fridge.

Stayed August 2013, traveled with family
Helpful?
Thank Samantha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review, August 27, 2013
Thank you for submitting the review following your recent stay with us. Your feedback and input are very important to us. We are glad the efforts of our staff made your stay a pleasant one. We hope to have you as our guest again soon! Charles Tattershall, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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230 reviews from our community

Traveler rating
    108
    59
    35
    17
    11
See reviews for
51
28
16
124
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Philadelphia, Pennsylvania
Level Contributor
104 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed August 15, 2013

We had a reservation in southern Missouri, but weren't able to reach our destination because of the flooding. I called this Hampton Inn at 5PM and was able to secure a room for that evening. On the phone, I asked if there was a restaurant adjacent (there isn't) but the clerk told me they had restaurants that would deliver.
By the time we arrived at 8PM we were tired and hungry and were pleasantly surprised that the clerk had taken the initiative to print off the list of restaurants for us. By 8:30 we were wolfing down Jimmy John's sandwiches.
We didn't use the jacuzzi tub in our room, but the room was spacious with a refrig and microwave. The scrambled egg product at breakfast didn't look particularly appetizing but the oatmeal was hot and yummy. Our room was on the front of the hotel overlooking the parking lot and road but we didn't hear any road noise or noise from other guests (and from the look of the other guests at breakfast the hotel was chock full of other stranded travelers and FEMA reps). As Hampton Inns go, this one is above average with a spacious lobby and seating area.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review, August 19, 2013
Thank you for completing a review following your recent stay with us. The entire staff diligently strives daily to make every guest stay a rewarding experience. It is always a pleasure to hear from those who had a great stay. We look forward to having you as our guest again real soon!Thank you for choosing Hampton Inn! Charles Tattershall, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed August 6, 2013

From the moment we arrived for our overnight adventure, we were impressed with the happy, positive, and inviting attitude of all the hotel staff. Everybody that we encountered asked if they could do anything for us. The Jacuzzi Tub in our room was very romantic for our getaway! The breakfast buffet had many yummy overings, especially the hot foods. Thanks for making our time together really special!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review, August 8, 2013
Thank you for taking the time to complete a review of your stay with us. We value the opinion of all our guest. The entire staff strives daily to make every guest experience a wonderful one. It is always a pleasure and delight to hear from those who had a tremendous stay and appreciate our efforts to exceed their expectations. We look forward to having you as our guest again soon. Thank you for choosing Hampton Inn! Charles Tattershall, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, United States
1 review
3 of 5 bubbles Reviewed July 29, 2013

Might stay again, but probably not. Was surprised there was no fridge in the room and no microwave for guest use at ALL, except during breakfast. If you have left-overs from a restaurant, you're out of luck. Room was fine and the maids (I hate to call them that) were very nice and helpful. I think management might just to re-think what is offered. That's all.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review, July 30, 2013
We appreciate you taking the time to complete a review. We read every review and value the guest input. It is true our standard doubles and standard kings do not have refrigerators and microwaves. However, our King Studies and King Jacuzzi's both do. When you made the reservation online, the room description should have made clear there was no refirgerator or microwave in the room. I will be reviewing the online information on the Hampton website to be sure it is accurate. Thank you for providing us with your desire to have these items in your room. Have a great day, and thank you for choosing Hampton Inn! Charles Tattershall, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, TN, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed July 28, 2013

I thoroughly enjoyed my stay at this location! It is close to shopping and restaurants. There were plenty of parking spaces. The environment, both inside and outside was safe, clean, and comfortable. The staff was helpful, friendly, and accommodating. I have nothing bad to say. I highly recommend staying at this Hampton if you're passing through the Jefferson City area.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review, July 30, 2013
Thank you for taking time out of your busy schedule to complete a review. Your feedback and input are valued. It is always good to hear from those guest who have had a tremendous stay. The staff works daily to exceed the expectations of every guest. We look forward to having you as our guest again real soon. Thank you for choosing Hampton Inn! Charles Tattershall, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, United States
1 review
5 of 5 bubbles Reviewed July 24, 2013

From the moment you walk in the staff greets you and welcome you. The lobby area is well kept and clean. The breakfast offered was prepared nicely and the offerings were more than one could request. The person in charge kept items stocked and the area was always clean. Great place to stay during a business trip. Upon return in the evenings the staff greeted you as though you were home, they were very friendly.

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Evelyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review, July 26, 2013
Thank you for taking the time out of your busy schedule to complete a review. My staff works continuously to provide each guest with a great stay. It is always good to hear from those who have experienced one, and know our ongoing efforts are appreciated. Thank you for choosing Hampton Inn! Charles Tattershall, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 bubbles Reviewed July 22, 2013

If you have tried to stay in Jefferson City, MO you will have noted there are not many decent hotels. Its amazing. However, this Hampton is very nice. Big room, microwave, mini fridge, clean, and comfortable bed. I'm a hotel snob (I like Embassy Suites, Hyatts, etc), and this hotel was more than acceptable to me.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jch-agm, Manager at Hampton Inn Jefferson City at Capital Mall, responded to this review, July 24, 2013
Thank you for taking the time to complete a review. It is always good to hear from those who had a pleasent stay. We look forward to having you as our guest again soon. Thank you for choosing Hampton Inn. Charles Tattershall, Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Jefferson City at Capital Mall

Property: Hampton Inn Jefferson City at Capital Mall
Address: 4800 Country Club Drive, Jefferson City, MO 65109
Phone Number:
Location: United States > Missouri > Jefferson City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Jefferson City
#6 Business Hotel in Jefferson City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Jefferson City at Capital Mall 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The Hampton Inn Jefferson City at Capital Mall hotel is located off US highway 50W, at the Apache Flats exit, right at the edge of the commercial district of Jefferson City. Our Missouri hotel is just 4 miles from the Capitol Building. Area attractions near our hotel in Jefferson City include the Capital Mall for shopping, Joseph C. Miller Park, historic sites, memorials, and Binder Lake which features nature trails and fishing. Several restaurants are within a mile of our Missouri hotel including Red Lobster, Domenico's Italian Restaurant, Chili's, Longhorn Steakhouse and more.We offer free On the House hot breakfast buffet served daily in our elegant fireplace lobby. Guests staying at our hotel in Jefferson City, Missouri, can enjoy the convenience of complimentary wireless internet, a fitness room and an indoor swimming pool and business center. Meeting and banquet rooms feature state of the art audio/visual equipment and are hard wired for wireless high-speed internet service. ... more   less 
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Also Known As:
Hampton Inn Jefferson City-@ Capital Mall Hotel Jefferson City
Jefferson City Hampton Inn

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