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DoubleTree by Hilton Jefferson City
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Reviews (699)
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All reviewsdouble treethe penthousetop floorcookiesrooms are smallpie shapedparking garagerestaurant barholiday innnice hotelin townfitness centerroom was cleangreat roomfront desk staffgreat place to staybusiness center
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Reviewed June 30, 2013

We were traveling with 3 young children and requested a king bed and a pullout couch. We got to our room and it was so tiny and there was no couch! I guess they wanted all 5 of us to sleep in 1 bed! We called the front desk and requested another room. We were told nothing was available. I just thought we would have to live with it, and write a scathing review. When we went down to the pool, i stopped by the desk to let them know how unhappy we were with the situation. Danielle was working at the desk and did everything she could to fix the problem another employee had created. She upgraded us to a 2 room king suite WITH a pullout couch big enough for all three girls AND a huge whirlpool tub (It was so clean!). Added bonus was the 2 tv's. So i was not stuck watching cartoons all night. We were given a small discount and a free breakfast (restaurant is awesome btw) Overall, i am very pleased. I am glad Danielle was at the desk to fix the problem.

  • Stayed: June 2013
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1  Thank stlgenovese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vpuri, General Manager at DoubleTree by Hilton Jefferson City, responded to this reviewResponded July 4, 2013

Thank you for taking the time out of your busy schedule to share your experience with us and others. I am happy to learn that we were able to make your stay right and make it a pleasant one. We look forward to seeing you on your return trip to Jefferson City. Thank you for making it Doubletree By Hilton Jefferson City. Be Safe!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2013

Very clean, well manicured, well decorated..very nice and quiet facility. Location is very easy to find. Staff was very helpful and respectful...love love loved it , thanks! I would`nt change a thing, the staff even pressed the cookie bags to make sure the cookies were warm and soft..someone was always around when questions needed to be answered about anything.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vpuri, General Manager at DoubleTree by Hilton Jefferson City, responded to this reviewResponded July 4, 2013

Thank you for taking the time out of your schedule to share your experience with us and others. It is always nice to know when we got it right. Such words of encouragement are always appreciated. We look forward to taking care of you on your next visit to Jefferson City. Be Safe! And thank you for making it the Doubletree by Hilton Jefferson City.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2013

We liked everything about this hotel EXCEPT something very important to us--there is no free internet service in the rooms! One must leave the room and go either to the restaurant or the lobby to get onto the net. Hello--aren't we in the 21st century? Even with a AAA discount, we still paid plenty for this room and should not have to pay extra for something that even the crappiest of motels will give you now at no extra charge. Their advertising makes a point of saying that WiFi is "available" throughout the renovated hotel, but they don't tell you it costs extra in the room. They don't give you breakfast either, but the restaurant at the top of the hotel has a very good breakfast buffet with excellent service. Too bad, but this one problem is an important one. We won't be staying there again.

Room Tip: We got a 10th floor room which had an excellent view of the capital and downtown Jeff City. If internet service is important to you, however, stay on the lower floors close to the lobby.
  • Stayed: June 2013, traveled as a couple
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1  Thank RubyB614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vpuri, General Manager at DoubleTree by Hilton Jefferson City, responded to this reviewResponded July 4, 2013

Thank you for taking the time out of your shcedule to bring your concerns to our attention. We strive hard to provide the very best for our clients and unfortunate for us that we did not meet your exepctation. We will deinfietly take into consideration your comments for complimentary Internet access at the next evaluation period. Thanks again for your feedback.

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Reviewed June 27, 2013

The staff are very friendly and welcoming. We arrived by train and were on the foot for the weekend and they offered to let us keep our luggage at the hotel after check-out. Rooms are very clean, comfortable & updated. We will stay here again on our next trip to Jefferson City.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank cynth024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vpuri, General Manager at DoubleTree by Hilton Jefferson City, responded to this reviewResponded July 4, 2013

Thank you for taking the time to share your experience with us and others. Your kind words give us the motivation to get up everyday and strive to do it all over again the next day. We look forward to getting you back on your next visit to Jefferson City. Thank you for making it the Doubletree By Hilton Jefferson City.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013

I wanted a decent place to crash and some peace and quiet. This fit the bill! The bed was SOOOO comfy, like sleeping on a cloud. The service was nothing short of amazing. There was a large contingent of 12 year old baseball players the floor beneath me but I didn't hear a peep out of them. The fitness area wasn't huge, but was serviceable. The pool was nice, too. I had a pleasant stay and I'd go back.

  • Stayed: June 2013, traveled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank Doreen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vpuri, General Manager at DoubleTree by Hilton Jefferson City, responded to this reviewResponded July 4, 2013

I would like to thank you for taking the time out of your busy scheduel to share your experience with us and others. We noticed you liked our beds! As you stated they are simply heavenly. We look forward to getting you back to our hotel on your next visit to Jefferson City. Until then Be Safe! Thanks again for making it the Doubletree By Hilton Jefferson City.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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