I'm completely confused with the rave reviews. I admit I do not normally stay at hotels that are at this "level". I usually stay at much more affordable hotels. The staff was very courteous and I can do nothing but compliments the staff I interacted with. From a distance I can see how many would say the rooms are clean but I have to differ. It starts with me grabbing the ice bucket to use as a popcorn bowl. I was surprised to find my self soaked as there was still water in it. No remote for the TV so I called the desk. She did find a remote for us to use. In looking for the remote we found things we did not want to see. There were wrappers, dust bunnies and old pens behind the nightstand and under the bed along the baseboards. The large hairball in the bath tub was not appealing either. I can accept the hair ball, remote and the water in the ice bucket as a fluke or bad day. I really can. The wrappers, pens, dust bunnies and obviously dirty or stained furniture show a track record of lack of detail. They had no other room to give us as they were full. They did discount our room what I would consider minimal. I know my review seams off par for this hotel and it may be hard to believe but I have no reason to create this. The staff has acknowledged all of the above with the exception of the dirty furniture. The other problem with the propery was the muliply strobing parking lot lights. Most annoying. Glad my room was not on either of those sides.
- Official Description (provided by the hotel):
- Comfort Suites in Jackson Missouri is an all suite property located on the edge of Cape Girardeau and Jackson Missouri. We offer an indoor pool/hot tub, fitness center, guest laundry, and a full buffet breakfast. We are pet friendly ... more less
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