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“Indulgence in the middle of no where”

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DoubleTree Resort by Hilton Hotel Paracas
Ranked #3 of 11 Hotels in Paracas
Certificate of Excellence
Kfar Saba, Israel
Level 4 Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Indulgence in the middle of no where”
Reviewed August 6, 2013

The double tree resort by Hilton is an elegant hotel situated on seashore.
The hotel makes you feel relaxed.
The rooms are very clean.
One big bedroom facing the pool and the beach connected to a living room.
A big comfortable bed and white clean Bedding.
The bath room is clean and well accessorized.
Breakfast lunch and dinner are delicious.
Spa was very spoiling.
The reception clerk was very impatient with us and it was unpleasant .

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Niva S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,661 reviews from our community

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Rating summary
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Lima, Peru
Level 5 Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 4, 2013

This will be a very difficult review to write, not sure if I am going back, but really hope someone in the company reads this and makes the changes to be a five star Resort back again.
I visited with my family at midyear holidays, went on mid days to avoid the central holiday weekend rush. There were construction works at the entrance of the hotel at the middle of holidays???
Overall: the hotel as infraestructure is great, but clearly advice management problems.
1. Reservations: they have 2 different prices for the same room: if you make the reservation through the web room is for 4 people, if you do it by phine, the room is for 2 people and will charge you extra $40.00 for each the third and fourth party ???? nonsence
2. Location. it is great, I think is only beach on the bay, there is no wind in comparisson to the rest of the properties.
3. Arquitecture. the hotel is a 5 star building, super super modern, loveeeed the decoration, one of the most beautiful hotels I´ve being in. The beach is great, has ned in the sea surrounding the property in order to avoid jellyfish and baby stingrays. The bar in the beach is very cozy.
4.- Rooms: are real suites, they have a separate living room with TV, a kitchenette, big bathroom, big closet with safe, a lot of storage areas, bedroom with another TV and terrace. the problems: the matresses are too soft or too old, and always end sucked at the center of the bed, the same happens with the pillows, the minibar was empty, there was no flatware nor dishware. Enough space for four, even five, as the couch turned into bed.
5. The Pool: it is not climatized, and think is a biiiig mistake as this hotel was full of kids. The jacuzzi, which is really a big hot pool, is meant to be just for adults, of course is full of kids, as in winter time the other pool was freezing.
6. Service: the people is very friendly and trying to do their best, allthough is not enough people. the giftshop was empty.
7. Spa: it was out of service
8. The Childrens club: is a ver saddest one ever, an empty multipurpose hall with a whiteboard and coloured foam rug in the middle. There are only 3 activities a day: one @10am, @1pm @4pm. thats was it.
9. Breakfast Buffet: ridiculously bad, hotcakes were cold, the bacon was stiff, there were no tamales (peruvian tipical food from THAT REGION) nor chicharrones, we just decide o walk out and look for breakfast some where else
10. Lunch and Supper: there is no buffet, just a menu, it is not too expensive nor unexpensive, It tastes good but you can notice they are cutting the budget using cheap rice and pasta.

THE BEST: THE CATAMARAN SAILING TRIP: is by far the best and only activity they have. the sad thing is that I took it because I asked for it, the hotel does not offer it, and it is $10.00 per person for a unique experience.

FINALLY: THIS IS NOT A 5 STAR RESORT: IS A 3 STAR HOTEL with a lot of potential.

Room Tip: If traveling with kids, the first floor suites are great as they have access to pool and beach areas...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ximenahc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marcelino P, Manager at DoubleTree Resort by Hilton Hotel Paracas, responded to this review, January 14, 2015
Dear Member of TripAdvisor:

On behalf of the management and staff we’d like to thank you for your recent stay with us. We very much appreciate your business and thank you for selecting our hotel. At the same time we are disappointed to learn of your mixed feelings, as we always like to ensure that our guests feel cared for, valued and respected, which is our brand promise. Our guests’ satisfaction is our main priority and I assure you that we will definitely take your comments into consideration so that we may find ways to improve our hotel.

Thank you again for your review and we do hope that we may welcome you again in the future.

Sincerely,
Marcelino Pangan
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 3, 2013

My mom and I stayed at the hotel for one night. Upon arrival we were greeted by George who works at the front desk. We arrived earlier than check in, however George arranged that we get our room right away along with two complimentary drinks. During our check out we spoke with Fiorella who also works at the front desk. When she learned we were going to Arequipa (her hometown) she created a list of different places that we could stay. Both George and Fiorella made our time at DoubleTree fabulous. Big thank you to both of them!

Stayed July 2013, traveled with family
Helpful?
Thank Marlena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 31, 2013

My wife and I stayed there over the weekend and we were both amazed by the tranquility of this hotel. It was amazing! The food was great, the people were wonderful, and the location was incredible. Alex was a very kind gentleman who helped us book our sand boarding outing, along with a visit to the islands. This was really an amazing experience for us and we are planning on returning next July. There are many options for lodging in Paracas, but this is the only property we will consider.

The hotel has a small gym, a very pleasant Spa, and a neat pool. The beach is not for swimming, but great for laying back and enjoying the sun. They have a great bar on the beach and near the pool. The hotel is absolutely peaceful during the week and comes alive during the weekend. And, the food was awesome!

Room Tip: Ask for bay view, if possible.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Inca_Pilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level 4 Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 27, 2013

We stayed here for one night on our Gate 1 tour of Peru. The resort is a gem in the desert. The room was large with all the amenities needed for the stay. Hotel staff was helpful and friendly. The outdoor eating area overlooked the pool and the beach. Very pleasant and relaxing. Breakfast buffet was outstanding. Wish we could have spent more time in this lovely place. If you want to get away from it all, this is the place to stay.

Room Tip: Don't think there would be a "bad" room in this resort.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sweetiedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rochester, ny
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 20, 2013

The Doubletree is an Oasis in an area that is till developing. The hotel is first class. The staff is excellent and go beyond the status quo to service the guests with support with travel agents, excursions and travel support. The room is absolutely gorgeous with top quality linens, fixtures, and exceeds the average and above average in Peru. It is US standards of a high level.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank mwynne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow
Level 5 Contributor
77 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed July 15, 2013

Generally liked this luxury hotel, but gave them 4 out of 5 as they still can work better on small details and client attention. Liked dinner in hotel restaurant, early morning on the hotel beach and evening swim in warm pool.

Roads leading to the hotel could be paved (given it is 5 star). People on the reception desk were not smiling and were generally tense. I think management of the hotel could do a better job motivating it's personnel.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DonNico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree Resort by Hilton Hotel Paracas

Property: DoubleTree Resort by Hilton Hotel Paracas
Address: Lote 30-34 Urb. Santo Domingo, Paracas, Peru
Phone Number:
Location: Peru > Ica Region > Paracas
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Paracas
#3 Family Hotel in Paracas
#3 On the Beach Hotel in Paracas
#3 Romantic Hotel in Paracas
#3 Luxury Hotel in Paracas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree Resort by Hilton Hotel Paracas 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Doubletree By Hilton Resort Paracas Hotel Paracas

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