I've been waiting a while to write this review with the hope that the owner would follow up on what he said in terms of refunding my deposit. Tired of waiting, so hoping this helps other travelers save the headache and book somewhere other than Tronco Bay Inn.
I booked in April of 2010 for a Dec stay with three other families. Cancelled our trip in October, well before the 'point of no return' in terms of my $900 (cash) deposit being refunded.
Long story short... it's been one lie after another from Tronco Bay Inn. Still no refund... (last promise was they'd refund at least two of the four families by Dec 10th) No email reply or returned phone calls either.
Book elsewhere and please let them know you're NOT booking with them due to their dishonest business practices!
- Official Description (provided by the hotel):
- Beach Hotel, offering beachfront Restaurant and Pool, air conditioning suites,with King size beds,private patios overlooking the ocean,smooth finishes. ... more less
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