We spent a week in one of the suites at Casablanca.
Bad points: noisy staff woke me up EVERY morning and the furniture is the most uncomfortable crap.
Good points: great location right on the beach close enough to enjoy town without being annoyed by the crowd or noise.
Location: it's right on Sayulita's beach, but down where it starts to move from the crowd to bigger houses so when you walk out onto the beach you can so easily stroll to the beach bars, fruit stands, and into town, and you get a regular trickle of peddlers, but you aren't overrun with crowds, umbrellas, a million people, beach volleyball, and surfing lessons...those are all an 8 minute stroll south. On the street side, it's the same thing- easy walk to coffee, food, and drink or an 8 minute walk into town proper, but far enough away that the partying doesn't bother you.
The staff: minus points. loud. The front desk staff was useless. They did nothing, but, then, we didn't really ask them much. What we did ask got useless answers after ten minute waits. Housekeeping made the bed, but that was about it. The biggest annoyance was how frickin' loud they are. Normally, I awake at 6 AM and if someone is cleaning a pool or working across the garden or cutting coconuts out of the trees so they don't land on my head and kill me I appreciate their work. On vacation, I want to sleep in and I don't want those services to get in my way. At all. Call me prissy. Whatever. I am on vacation. EVERY single morning, I awoke to staff yelling to each other or talking so frickin' loud on their cellphones to their sisters. It was not loud work. You can clean a pool and clean rooms around me without yelling across from one building to another. But not here. Even when I got up and asked people to be quiet they would quiet down for like 3 minutes and then be right back at it. So, basically, if you stay here, bring earplugs and be prepared to be annoyed by the noise.
The room: fine. It has a little kitchenette, two tiny balconies, a little couch, a bed, and a bathroom with shower.
Biggest complaint: miserably uncomfortable furniture. The chairs are awful, the "couch" is awful, and the bed is miserable.
Hot water: shower quickly and maybe with a partner because the hot water goes fast.
The pool: very clean without stinking of chemicals.
Internet was slow, but fine.
I can't recall if they said they would provide bottled water, but they did not.
Other guests: mix of foreign and Mexican tourists- mostly families so lots of children, but no partying.
- Official Description (provided by the hotel):
- Hi There!! First of all we would like to tell you that in Casablanca we are VERY committed to our guest's joy and catering all your needs by doing everything possible to make your vacation one good to remember!! :D Every year we make at least one "big" improvement or small remodel to keep things better and better... And we follow this by reading ALL of the reviews in every book. Whether you are vacationing privately or with a large group, you will love your stay at Casablanca in Sayulita, Mexico. THE PROPERTY DESCRIPTION: ++ Casablanca its basically divided in two: - ONE: The private main house. - SECOND: The suites. THE PRIVATE MAIN HOUSE: Yes, its private and only for you... Its right at the beach and it can hold up to 10 in your group; if you travel with more people, then you should consider using some of the suites as well... It has 3 large bedrooms and 2 small ones within, a big terrace BBQ and pool, very large kitchen and livingroom; in the pictures you will be able to look at a layout for better understanding... THE SUITES: We have 3 kind of suites (( A, B and C )) in the same property as the main house both are front beach... With another very large pool and roof terrace with BBQ place and Jacuzzi; the suites are perfect for a romantic vacation or traveling with friends and family. Each Suite has a full kitchen, terrace, Tv, and the bedroom/s. In every bedroom we have air conditioning... PLEASE look at the suites layout for better understanding... ABOUT CASABLANCA IN GENERAL: We have a Front Desk, and reception with english spoken manager during office hours, and free maid service every day; also we have a living here handyman, that its "available" 24hr in case anything urgent or late check-in. We have free ice for every guest, and clean beach towels everyday. Good WiFi coverage even at the beach and at a good speed. Both of our pools are heated. Many channels in every tv. Free Coffee and coffee maker in every kitchen. Parking lot for up to twelve cars. Night guard on sight. Small Safe in every bedroom. Credit Card or cash accepted. We place everyday BIG umbrellas and camastros at the beach from 8am until after sunset. And many other things for you to find out on your next visit!! (Remember, we are always improving) We don't have onsite restaurant or bar, because we consider that we are located at a good walking distance from everything at Sayulita, and Sayulita has many very nice restaurants and fun bar's. ...And we will be very happy to have you as many of our returning customers!! :D But above all... we hope you enjoy Sayulita and surroundings!! ... more less
- Also Known As:
- Casablanca Hotel Sayulita