I have eaten here four times with my husband, with our family and with a friend. On one occasion there was confusion re use of a Groupon voucher (I had only just printed it and had not checked restrictions). After a discussion everything was resolved and the manager made sure that our subsequent visits were fine. I must commend the staff who are excellent, especially Emma and Conor- their helpfulness and courtesy gives a good enough reason to use this restaurant.
The Teppanyaki Grill, where you choose your own ingredients and have them cooked by the chef was interesting- and delicious. On two occasions I did not have to wait in line too long but on the third- the Grill was very popular and I had to wait about 20-25 minutes- but it was worth it. Go after 6pm. if you want this experience and wait for a lull in the queue if you do not like waiting.
I will certainly be going back with the grandchildren as they gave the food 10/10- and we had gone too early for the Grill which they would have loved!