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“This hotel complex lacks the basic service expected of a luxury resort”

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The View – Santo Antonio Villas, Golf & Spa
Ranked #3 of 3 Hotels in Salema
Reviewed August 11, 2009

My heart sank when we reached the View 1 resort. We were allocated a villa right next to the noisy construction site of the View 2. We were very disappointed because we had been looking forward to a quiet holiday in the peaceful fisherman's village of Salema. We immediately complained to the reception and were told a bare-faced lie that construction would stop at 6pm when in fact it continued until 8pm. On the next day, a Saturday, construction started at 8am and ran until 5pm. Needless to say, we didn't sleep-in, and were stressed out by construction noises all throughout our stay. Next disappointment was the lack of parasols on the scorching hot terrace of the pool area. Temperatures over 30 degrees gave us sun insolations with terrible headaches. To make things worse, cleaning was only carried out twice weekly at the complex. This was and still is a little suprising for a five star. Due to the proximity of the beach, we had sand on the floors of the villa, and had to muddle our way through it most of our stay. All in all, our stay was very disappointing. The View 1 offers very basic service and no entertainment or activities, not even a small library. The place becomes dead boring after 2 days. The supermarket is not a five minute walk as they say it is...it is a 25 minute walk. The View 1 is also pretty expensive and is definitely not worth it. Don't waste your money there, you will definitely have more fun and value for money elsewhere.

  • Stayed: August 2009, traveled with family
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    • Service
1  Thank InfiniteTravellers
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30 - 36 of 40 reviews

Reviewed July 27, 2008

Our family just returned from a week at the View 1 in Salema, Portugal. This is a brand new 55 unit clifftop development on the hill above Salema. The beach/village is a 7 minute walk (downhill) more on the way back (uphill). The development is affiliated with Parque da Floresta and guest share use of that resort's faclities as well as discounted rates for golf. Parque da Floresta is 3 km away so a car is required. There is an evening shuttle (seasonal) in the evening hours to transpoer guests from the View to the various restaurants at the main resort. The second phase- the View 2 is already under construction. It is across the road from the View 1 and large cranes and construction noise is a daily reality at the moment.

We stayed in a three bedroom village house. It was very spacious and the decor was very nice. There were outside decks or sitting areas off most rooms and a rooftop sitting area. The unit has all major appliances- a plus if you are a family and need to do laundry. The cuttlery and crockery is of reasonable quality but the unit lacked a few basics. We had to ask for a coffee maker (French press) and a teapot. Cookware is sparse and the unit does not provide anything more than the most basic kitchen supplies-i.e. dish soap and dishwashing liquid for a few uses. There is no salt and pepper, paper towels, tissues etc. though a bowl of fruit (apples and oranges) with a bottle of water was provided on arrival.

The pictures on the internet present the development in its most favourable light. We had a partial seaview only-it was distant and obstructed. The vistas depend on the location of each unit. Most will not have the panoramic view seen in the development's promotional materials. We were not really troubled by the construction noise from the View 2-it never began before 8am and seemed to finish by 5pm. We were located on the side furthest from the new construction which is perhaps why we were not bothered. It may be important to inquire when booking -at least until the construction is completed.

There is maid service twice weekly. We found them a little stingy with the toilet tissue and when we complained the situation was rectified immediately.

We got a very good rate for the week, likely because the development is new. We were told that it had only been open since June 1. There are still a few problems as a result. The electricity was not properly hooked up-cables seemed to be strung from unit to unit. The were fixing this when we were there. The pool is not heated-again due to some electrical issues. The restaurant offers a decent breakfast in the morning. It is open for lunch and dinner but service (and the food) is painfully slow even though the restaurant was essentially empty.

For those who must stay in touch with offices or home- there is no internet access in individual units, There is a small internet cafe in the village and fee based internet access at the main resort area of Parque da Floresta.

The resort boasts 24 hour reception. This is not the case-there was no one there when we checked out at 8am, Fortunately we had taken care of all the formalities the night before.

Our family used the tennis and golf facilities at Parque da Floresta. The golf course was good. Tennis was a major disappointment. It is expensive and the equipment offered for rental is of very poor quality. We rented golf clubs from an outside company that delivered clubs to our unit and picked them up on our last day. This was a fraction of what it would have cost to rent them from the resort.

Salema is a lovely fishing village. The beach has powder white sand and is not crowded. The ocean temperature was very cold -59F: needless to say we spent almost no time in the water! The pool at the resort was warmer but only marginally. We loved the small local restaurants and had some excellent meals in the village. Food was very fresh but service was always very slow no matter where we ate. It always took at least an hour from ordering until the food arrived. We were told that this is normal. The meals themselves were delicious.

The clifftop area of the View is very windy. The many visible wind turbines in the distance attest to this fact. It is less windy at the beach but there is still a breeze. We never needed airconditioning in our unit. We usually took a lightweight jacket in the evenings because of the strong breezes.

This is a reasonable development but it is not 5 star. It will likely improve over time once some of the bugs have been worked out. I suspect that standards may also vary from unit to unit. Staff is friendly and will quickly correct any problem that is brought to their attention .

Would we return? Though we spent a very pleasant week-likely not. The resort caters to tourists from the UK and Europe looking for a place in the sun. For them it is close and flights into Faro are quite frequent. It is a good base for exploring the western Algarve and some delightful small villages. That being said, for those of us from North America there are many other areas of the world that are closer with superior golf, beaches and other amenities.

  • Stayed: July 2008, traveled with family
    • Value
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5  Thank Pirouette1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile
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Stayed: July 2017, traveled with family
Thank mimi_fabry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2017 via mobile
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Stayed: August 2017, traveled with family
Thank Yannoo
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Reviewed July 17, 2017 via mobile
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Stayed: July 2017, traveled with friends
Thank Vanesa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2016
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  • Stayed: September 2016, traveled as a couple
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Thank miguel f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2016 via mobile
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Stayed: August 2015, traveled with family
Thank Rafael V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The View – Santo Antonio Villas, Golf & Spa

Address: Rua 28 de Janeiro, Praia da Salema, Salema 8650-190, Portugal
Location: Portugal > Algarve > Faro District > Salema
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Salema
Price Range: $131 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The View – Santo Antonio Villas, Golf & Spa 4*
Number of rooms: 55
Official Description (provided by the hotel):
This magical part of the Algarve is steeped in history, culture and astounding beauty. Commanding breathtaking scenery, it is the perfect place to escape and enjoy a richly deserved holiday in the sun, far away from the hustle and bustle of daily life. SAResorts enjoy a marvelous location between Lagos and Sagres, and one step away from Natural Park of Costa Vicentina. The View is Vigia’s stunning luxury resort. Located in the western Algarve, it commands breathtaking ocean views; overlooking a traditional Portuguese fishing village with secluded golden beach, lapped by turquoise seas. The resort boasts communal pools, a cafe bar and reception. Accommodation comprises 55 deluxe linked villas that are impeccably furnished, each containing everything you could possibly require during your stay with us. All the Parque da Floresta facilities will be available, including the free and unlimited access to Spa (pool, Jacuzzi, sauna and Turkish bath) and several discounts in the other services. ... more   less 
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Also Known As:
The View Beach Holiday Hotel Salema
The View – Santo Antonio Villas, Golf & Spa Salema, Portugal - Algarve

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