Room was clean and comfortable. But we had a horrible experience with one of the staff. I put up the no disturb sign to get some much needed sleep but much to my dismay we had an employee pounding on our door waking us up. When we didn't get to the door fast enough the phone started ringing. I was horrified when the employee started yelling at me. Telling me that we were not to be in that room. She said the person who had that room had already checked out. After completely offending me and outraging me she decides it might be a good idea to ask for my name. After she realized she was wrong I thought she might give me till noon to check out to make up for the sleep she disturbed or some thing but no she doesn't even apologize.
I don't normal complain but that was an unacceptable way to be treated. Basically calling me a thief!!!
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- Also Known As:
- Days Inn St Louis North Airport Hotel Hazelwood
- Days Inn Hazelwood