Arrived for a weekend filled with family fun and just needed a safe place to sleep. Front desk clerk Monica was very friendly at check in. We checked in and did a brief inspection of room and left room appeared freshly painted and clean.
Came back for our 1st night of rest , went to turn down the bed for the night and discovered sheets were dirty,wanted to call the front desk and no cord for phone! Called Monica from our cell, she came right up with fresh sheets and a maintained man to care of the phone. Monica has excellent customer service skills and was very apologetic. The hallways need fresh carpet and paint it all smells of smoke.
- Official Description (provided by the hotel):
- Welcome to Crossland - St. Louis Airport - Chapel Ridge Rd. We are just 5 miles from Lambert St. Louis International Airport. Our hotel is designed especially for longer stays with studios featuring kitchens or kitchenettes and plenty of work space. ... more less
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- Also Known As:
- Extended Stay America Hazelwood