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Crossland St. Louis - Airport - Chapel Ridge Road
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Reviews (46)
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36 - 41 of 46 reviews
Reviewed June 29, 2012

I kind of like it, the rooms are okay and staffs are welcoming. The only problem is their price varies in every now and then. Price is unreliable. You have to bargain a little to get the good price.

Room Tip: Bargain a little before getting the room.
  • Stayed: June 2012, traveled on business
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2  Thank bhaboghure_jhor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 15, 2012

Thank you so very much for your glowing review of Studio Plus St. Louis - Airport. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 3, 2011

Cons: Bed was too hard to sleep in. Pillow not much better.
Has no airport shuttle. Taxi to airport cost $18 plus tip one-way.
Desk is not open 24-hrs.
I don't think of this as an airport hotel.

Pros: Desk clerk at check-in was polite and helpful.
Our room was clean.
Showed no sign of bugs (we always check).
Our no-smoking room had no bad odor (but lobby was bad).

  • Stayed: May 2011, traveled as a couple
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Thank kilowatt953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 13, 2012

Thank you for your feedback. We are always looking for ways to improve our property so that we can provide the best guest experience possible. We will take your suggestions into consideration as we make future decisions. We hope to see you again in the near future and thanks for choosing Studio Plus.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2011

The room was nice and comfortable. The staff was friendly and professional. Room was clean.

  • Stayed: March 2011, traveled on business
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Thank chell112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2010

We stayed 4 days and enjoyed it. Good place for the price.

  • Stayed: July 2010, traveled with family
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Thank mrelliss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2010

I stayed at this hotel and our stay was great. The room was clean and the staff was friendly. I would advise anyone to stay here and we are going to stay again when the pool opens.

  • Stayed: April 2010, traveled with family
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Thank swtrevenge69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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