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Traveler rating
335
105
37
14
23
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All reviews choice hotels louis area front desk room was clean indoor pool business travel would definitely stay here again diamond member queen bed suite a great stay convenient location st louis staff was very friendly waffles hot breakfast great customer service close to the airport
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Reviewed 5 weeks ago

I visited this hotel and saw atleast three roaches coming from bathroom sink and on bathroom floor. I was beyond shocked to see roaches in a hotel room and this place needs to be sprayed asap the entire hotel!

Date of stay: January 2020
Trip type: Traveled with friends
Thank 270alicej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comforthazelwoodmo, Hotel Manager at Comfort Inn & Suites Hazelwood, responded to this reviewResponded 4 weeks ago

Dear Alice,

We have taken note of your remark about the roaches issue during your stay at the Comfort Inn & Suites Hazelwood. We are regularly taking pest control measures in our property but will check it further. Anyhow, our apologies for the inconvenience. This is not a regular feature of our hotel but your patronage is important to us. Please do consider.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2020 via mobile

The hotel’s location was very convenient and close to the places that we were planning to go to. The Staff was friendly and helpful, Our room was very clean and the breakfast was great. Overall a very pleasant stay at this hotel!

Date of stay: January 2020
Trip type: Traveled with family
Thank LigtasnaManglalakbay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comforthazelwoodmo, Hotel Manager at Comfort Inn & Suites Hazelwood, responded to this reviewResponded 4 weeks ago

Dear Valued Guest,

It is really nice to note that you liked the stay and services at our hotel during your visit.
Thanks for appreciating the room features and staff hospitality.
It makes us proud to serve clients like you.
We look forward to welcome you again soon!!!

Best Regards,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020 via mobile

Hazelwood's Comfort Suites is our "stay at" hotel when visiting family in St. Louis.
Rooms are a decent size, CLEAN and quiet, comfortable beds and great friendly staff.
Convenient location away from the downtown traffic hassle but still close enough for the Arch and Science Center in the city.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comforthazelwoodmo, Hotel Manager at Comfort Inn & Suites Hazelwood, responded to this reviewResponded January 16, 2020

Dear Guest,

Thank you for being a valued guest and sharing your comments. We are delighted that you like our hotel convenient location, clean room, comfortable bed and friendly staff service. Guests who select our hotel for their stay usually report a high level of satisfaction. Nothing means more to us than showing our guests that we're the very best hotel in Hazelwood, MO. We'll be here for you when you choose to stay with us again. We're happy to hear your comments.

Sincerely,
Hotel Manager

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Reviewed January 14, 2020 via mobile

We had a great experience with our stay. Very nice bed, good water pressure and plenty of hot water. Breakfast was very nice and hot food. Plenty of choices. Did not use the pool as we forgot our suits. Will stop again next time traveling through. Staff was pleasant checking in and at departure.

Date of stay: January 2020
Trip type: Traveled with family
Thank Jy1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comforthazelwoodmo, Hotel Manager at Comfort Inn & Suites Hazelwood, responded to this reviewResponded January 16, 2020

Dear Guest,

Thanks for your kind comments and for noticing the many positive aspects of our hotel. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We’ll be here for you when you need us again.

Sincerely,
Hotel Manager

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Reviewed January 1, 2020 via mobile

Stayed in the three queen bed suite. It was great. Hotel is very nice. Suite is amazing. Breakfast was great. This is really a good deal. It is a very nice place to stay with the family. Very close to the interstate as well.

Date of stay: December 2019
Trip type: Traveled with family
Thank bdemps1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comforthazelwoodmo, Hotel Manager at Comfort Inn & Suites Hazelwood, responded to this reviewResponded January 1, 2020

Dear Esteemed Guest,

Greetings from the Comfort Inn & Suites Hazelwood.
Thanks for choosing us and it feels great that you liked the location and hospitality very convenient.
We are happy that the room, cleanliness and breakfast menu matched your expectations.
We look forward to welcoming you again soon.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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