Firdt of all I have a problem with you chaging my card for the entire stay even before I check in. I checked in at 4 pm and they tried to charge my card at 2 pm. The clerk was rude and unhelpful. I came back later that night wanting o speak to the manager and the same rude clerk said that he was not sure when the manager would be there. I went out and came back there was a different clerk their who said he was the night manager andI though he took care of my problem. I left the next day and my brother called and told me that there was a prblem and to call the hotel. The very rude assistant manager and she said that there was a form that had tobe filled out I explained that I was with my family getting ready for a wedding rehearsal and that I would be back by 4 to fill out the form. She said that I had to return immediately and fill out the form or she was calling the cops and throw my stuff out onto the street eventhough they had their money already for the rooms. we had to leave my brother's wedding reheasal preparations and we just ended up leaving. We asked for a refund because of the rude service but they would not give one. DONT STAY HERE.
- Official Description (provided by the hotel):
- Our new Grandview-Kansas City Hotel Offers Grand Access to Kansas City Just 15 minutes from downtown Kansas City, our easily accessible Holiday Inn Express Hotel and Suites of Grandview-Kansas City offers comfort with a feeling of home. Centrally located within a half-hour of many of the greater Kansas City area's attractions, this hotel is a great place to have your perfect Missouri trip. If you're in town for business, you'll find our Grandview hotel is only 10 minutes from the Kansas City Convention Center. We're also conveniently located near many of the area's major businesses, like the corporate headquarters for Hallmark, Sprint, Applebee's and H&R Block. If you need to have a business meeting during your stay, our Grandview hotel offers two meeting rooms with over 1,000 square feet of space. Sports fans appreciate our Grandview hotel's close proximity to Arrowhead and Kauffman stadiums, where they can cheer at a Chiefs football game or see a Royals baseball game. Additionally, Worlds of Fun and Oceans of Fun amusement parks are both 15 miles away. The Sprint Arena and the Kansas City Power and Light District offer other live entertainment options near our Kansas City hotel. Our Kansas City, Missouri hotel features a heated, indoor pool and keeps you connected with our free high-speed Internet access. You are sure to have a comfortable stay at our Grandview hotel outside of Kansas City. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Kansas City - Grandview
- Grandview Holiday Inn