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Holiday Inn Express Hotel & Suites Kansas City - Grandview
Ranked #1 of 1 Hotels in Grandview
Certificate of Excellence
Perth, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great accommodation”
Reviewed April 23, 2012

Pros: great location to visit International House of Prayer but I suggest you still need a car. There are some restaurants and take away food around but I've been told its not a particularly safe area so it's best to have your own transport. Hotel is clean, staff are very friendly and incredibly helpful, rooms are pleasant and tidy, free wifi in your room, use of computers and printer is complimentary. The buffet breakfast included doesn't have a large variety but it's ok. I originally checked in to another hotel down the road on the fist night of my stay in Kansas and it was awful so I came here and it was such a relief.

Cons: no safe in the room, no luggage porter service (though that doesn't worry me), no restaurant at the hotel (except for breakfast), no room service, aircon in the room is loud. If you want to be close to the city, don't stay here.

Overall: highly recommended

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank casham27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review, May 8, 2012
Dear casham27,

Thank you for telling us about your stay. We appreciate all of your comments and will pass them on to our staff. Thank you for mentioning your concerns about the lack of a safe in your room. We have passed this on to our management staff. We are always looking for better ways to improve our service. Also we have passed your concerns on about the air in your room. We are sorry for any inconvenience that this may have caused you.

Thank you for staying with us. We hope that you will stay with us again in the future.

Sincerely,
Holiday Inn Express Hotel & Suites Kansas City Grandview
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111 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Regina, Canada
Level Contributor
431 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed April 9, 2012

My husband and I stayed at this hotel for one night. The hotel is a bit tricky to locate (especially when your GPS dies!) but other than that our stay was just fine. Room was clean and hotel was quiet. Breakfast was just fine.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holly5_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review, April 20, 2012
Dear Holly5_12,

Thank you for telling us about your recent visit to our hotel. We appreciate all of your comments. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We hope that if you are in the area again that you will stay with us.

Thank you again for your time. We hope that we will see you again in the future.

Sincerely,

Holiday Inn Express Hotel and Suites KC Grandview
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pennsylvania
Level Contributor
185 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed April 9, 2012

Stayed here 3 night visiting family in area. This is an express holiday inn so no restaurant but there are many excellent choices in the area. Breakfast was one of the better ones of holiday expresses I've stayed at. Each morning there was a different hot main meal which I did not eat but my husband did, there are pancakes, yogurt, muffins, cereal etc. The staff constantly made sure the tables were clean and the coffee was full. They did close the doors promptly at the stated end time so be sure you get there before it ending time. The lobby is warm and welcoming the front desk staff was very friendly to us. Our room was a queen suite was extremely large with two queen beds, sofa and chair and coffee table as well as two chairs and a small dining table. There was a small fridge, microwave and sink, the cabinet was stocked with paper plates and cups. The bathroom was large, new and clean. It would be perfect for a family of four. If you are in the area I totally recommend staying at this hotel. Our room faced the highway and we did not once hear the road.

Room Tip: if you need a large room ask for a suite
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 4vrongo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review, April 20, 2012
Dear 4vrongo,

Thank you for telling us about your recent stay at our hotel. We are happy that we could accommodate you and your family during your stay in the area. We are glad that you enjoyed your breakfast service. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We are so glad that you enjoyed your suite. Thank you for telling us about that.

Thank you again for your time. We hope that you will stay with us again in the future.

Sincerely,

Holiday Inn Express Hotel and Suites KC Grandview
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 4, 2012

Room was nice, flat screens, fridge microwave, good size room. Checkout was a bit slow. The address for this place does not work with gps, someone should figure this out. Breakfast was soso, there was no oatmeal or granola, which seems like norm for most hotels now and I talk to a lot of travelers who say eating healthy is becoming more important. The biscuit and gravy was a nice non healthy alternative, except the 2nd day there was no gravy. Better fruit would be nice too. Internet was fast and free.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roadlesstraveledNj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review, April 20, 2012
Dear roadlesstraveledNj,

Thank you for telling us about your recent visit to our hotel. Thank you for your thoughts and concerns. We are sorry that you were not happy with your breakfast. We are always looking for better was to improve the breakfast at our hotel. This is where the guest feedback helps us. Thank you again for mentioning that . We are currently looking into the issues with the address and the gps. We have passed this on to our management. Sorry for any inconvenience that this may have caused you.

Sincerely,
Holiday Inn Express Hotel and Suites KC Grandview
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed April 3, 2012

Front desk not very socialable... Hard bed gave me back pain.. Jacuzzi was luke warm and jets dont even come out the sides to hit ur back!! .. No resturant and only few fast foods around.
Not worth the price

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AZtruckinchic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review, April 20, 2012
Dear AskAZtruckinchic,

Thank you for telling us about your recent visit to our hotel. We are sorry that you were not satisfied with your stay. We are currently looking into your concerns about the hotel staff not being sociable. This is unacceptable. We are also sorry about your concerns about the bed and the jacuzzi we are currently addressing those issues.

Thank you again for your time. We are sorry about your visit to our hotel.

Sincerely,
Holiday Inn Express Hotel Suites Kansas City Grandview
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cherry Valley, Illinois
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 2, 2012

it is a great place to stay. great pool and friendly people.

Room Tip: they are all good
See more room tips
  • Stayed June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leosee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review, April 20, 2012
Dear leosee,

Thank you for your comments about your stay at our hotel. We appreciate your comments. We are glad that you stay with us when you are in the area. We will pass all of your comments on to our staff. They always appreciate hearing when they are doing a good job.

Thanks again for your time. We hope to see you again in the future.

Sincerely,

Holiday Inn Express Hotel and Suites Kansas City Grandview
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loveland, Colorado
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 6, 2012

Stayed here 5 nights. Easy check in clean rooms. This is a newer hotel so everything is up to date. Room was always clean, felt comfortable leaving my belongings out while gone. Good hot breakfast every morning.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank snowsavy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Express Hotel & Suites Kansas City - Grandview, responded to this review, February 12, 2012
Dear snowsavy,

Thank you for taking the time to review our hotel. We appreciate all of your comments. We will pass them on to our staff. They always appreciate hearing when they are doing a good job. We are so glad we could accommodate you during your extended stay.

Thanks again for all of your comments. We hope that you will come stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Kansas City - Grandview

Property: Holiday Inn Express Hotel & Suites Kansas City - Grandview
Address: 12801 S US Highway 71, Grandview, MO 64030-2532
Phone Number:
Location: United States > Missouri > Grandview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Grandview
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kansas City - Grandview 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Our new Grandview-Kansas City Hotel Offers Grand Access to Kansas City Just 15 minutes from downtown Kansas City, our easily accessible Holiday Inn Express Hotel and Suites of Grandview-Kansas City offers comfort with a feeling of home. Centrally located within a half-hour of many of the greater Kansas City area's attractions, this hotel is a great place to have your perfect Missouri trip. If you're in town for business, you'll find our Grandview hotel is only 10 minutes from the Kansas City Convention Center. We're also conveniently located near many of the area's major businesses, like the corporate headquarters for Hallmark, Sprint, Applebee's and H&R Block. If you need to have a business meeting during your stay, our Grandview hotel offers two meeting rooms with over 1,000 square feet of space. Sports fans appreciate our Grandview hotel's close proximity to Arrowhead and Kauffman stadiums, where they can cheer at a Chiefs football game or see a Royals baseball game. Additionally, Worlds of Fun and Oceans of Fun amusement parks are both 15 miles away. The Sprint Arena and the Kansas City Power and Light District offer other live entertainment options near our Kansas City hotel. Our Kansas City, Missouri hotel features a heated, indoor pool and keeps you connected with our free high-speed Internet access. You are sure to have a comfortable stay at our Grandview hotel outside of Kansas City. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Kansas City - Grandview
Grandview Holiday Inn

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