We did not stay at the hotel so I can't tell you about that. We did eat Sunday brunch at the hotel's restaurant on veterans day. Let me start positive by saying that the food was delicious. They had a small salad bar, smoked salmon, shrimp, eggs Benedict, a carving station, breakfast and lunch items, and desserts. Was it worth $28 per person? Probably not. I may feel different about that had the service been good. This was the absolute WORST service we have ever had. We waited close to 10 minutes just to get a server to acknowledge us. I had to go find the host just to get someone to come to get our drinks. Then she didn't keep our drinks filled. We had to continually wait on her to get water or juice. Mind you, this is a buffet and they weren't busy at all. Then she dropped the check off fairly early and we couldn't find her again. I had to go back to the host stand after waiting 15 minutes just to pay the bill. She wasn't a bit apologetic. When you're paying $60 for two people to eat I expect excellence. After being raised in the restaurant business I have it instilled in me to always tip above the norm. My husband and I were so appalled by the service I didn't tip. First time in my life. Very disappointed and will not go back.
- Official Description (provided by the hotel):
- The Hilton St. Louis Frontenac hotel is located next to Plaza Frontenac, a popular attraction for shopping, dining and entertainment. Each well appointed room and suite includes WiFi at no charge. The hotel features vast and beautiful event space for conferences, business meetings and weddings. Just a short ride to many of the St. Louis attractions and a complimentary shuttle is available for airport transportation. Enjoy our Provinces Restaurant and newly renovated bar with a complimentary business center just steps away. ... more less
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- Also Known As:
- Hilton St. Louis Frontenac Hotel Frontenac
- Hilton Saint Louis
- Saint Louis Hilton
- Hilton St. Louis Frontenac Saint Louis