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Holiday Inn Express Hotel & Suites Festus - South St. Louis
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Reviews (136)
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All reviewspancakesfriendly staffstaying at this hotelfront deskyogurtnice hotelbeds were comfortablewater was warma great stayper nightnight standsomething for everyonedefinitely stay here againsausagedining areabreakfast attendantnext morning
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108 - 113 of 136 reviews
Reviewed May 20, 2013

We were visiting family and stayed at this hotel. I had stayed there once before and had a good experience so it was the natural choice. We were very pleased with our stay. Beds are very comfy. Front desk was very helpful and we requested a few extra coffee packs and the housekeeping staff left them. Room was clean except for the empty chip sack left in the drawer of the night stand. Breakfast was good. One thing I would change is the trash cans in the breakfast area. The holes are small and trying to dispose of plates was a challenge. Overall great staff, room and experience. Will stay again if in the area.

  • Stayed: May 2013, traveled with family
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Thank INDYWANDERER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayRealext175, General Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this reviewResponded May 22, 2013

Thank you so much for taking the time to share your comments. I'm glad your second visit was as good as the first! I'm in agreement with you on the small openings in the trash cans. When the opportunity comes around to replace those tops I will do so. We look forward to seeing you on your next trip! Thank you for your business.

Rhonda, GM

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Reviewed May 20, 2013

Wedding blocked rooms here and I bit. Glad to take the bait. Staff was super accommodating and the room was among the cleanest I have visited for a long time. Close to food and gas. Not far from any shopping you might want and some you don't know about (and I won't tell!).

  • Stayed: May 2013, traveled as a couple
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Thank cte39794
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayRealext175, General Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this reviewResponded May 22, 2013

Thank you for taking the time to give us feedback about your stay. I'm so happy we exceeded your expectations. I hope the wedding was a fun time! We look forward in seeing you again on your next trip to Festus!

Best regards,
Rhonda, GM

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Reviewed May 3, 2013 via mobile

This is an above average holiday inn express. It is well situated and staffed. The rooms are excellent. Service too. Very responsive too the guests needs. Very good at managing loud guests that caused done disturbance on our visit.

  • Stayed: April 2013
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Thank QCWilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayRealext175, General Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this reviewResponded May 7, 2013

Thank you so much for sharing your positive comments about our property. I will be sharing your comments with my staff. We genuinely care about our guests and I'm happy it shows.

Best regards,
Rhonda, GM

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Reviewed April 16, 2013

we stayed there for two nights, and we had an awesome quiet room, very quiet room, their elevator/vending machines/ice making machines are all behind a steel door, that doesn't affect the floor where you at, so it is almost sound proof for a good night sleep, their staff/houskeeping/kitchen staff are so so friendly, Debbie in the breakfast room is great, she demonstrated us the Pancake machine, (they have a full automatic pankcake machine) that the children really loved, free internet, free Breakfast, free smiles, and great customer service. will definitely stay there again.

Room Tip: the pool is a great place for kids to have fun, try to visit with them.
  • Stayed: April 2013, traveled with family
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2  Thank Curly E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayRealext175, General Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this reviewResponded April 22, 2013

Wow! Thanks for the kind words.. We appreciate that you liked the hotel and enjoyed the staff. We like to think that this is more of a home than a place to work. Come back and see us anytime.

Best regards,
Rhonda, General Manager

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Reviewed March 31, 2013

We stopped in Festus for the night while traveling south through Missouri. The hotel was close to I-55, but behind a business, so easy to find and not too noisy. The woman at the front desk was very nice, our room was clean, the bed was comfortable, and there was a nice selection for breakfast.
There is also a decent selection of restaurants nearby, plus other shopping.

  • Stayed: March 2013, traveled with family
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Thank trigirl66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StayRealext175, General Manager at Holiday Inn Express Hotel & Suites Festus - South St. Louis, responded to this reviewResponded April 22, 2013

Thank you for your recent stay. We are always pleased to hear that we were able to exceed your expectations. See you on the next trip.

Best regards,
Rhonda, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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