We arrived at the hotel to find that our room was not ready. Then when we finally got in it the carpets were wet,very wet. We told manager who basically just brought up a loud fan. We couldnt even hear the tv the fan was so loud. He said we could switch rooms but it was a smaller room and we had already prepaid for the suite. I feel like he should have offered a discount on our room for the first night we stayed (prepaid for 4 nights) considering we had to walk and the kids played on the wet floor the first night. Of course they didnt do anything about it. We will never stay at this hotel again or any other holiday inn for that matter. We have always stayed at a drury inn but chose this one for the suite. From now on its gonna be a drury inn. We were so disappointed and was stuck there for 4 nights.
- Official Description (provided by the hotel):
- Nestled in the heart of Fenton, the Holiday Inn Express® St. Louis West - Fenton hotel offers excellent services and amenities, including free high-speed, wireless Internet access. Our hotel's location in the St. Louis, MO metro area makes travel to famous St. Louis attractions simple.When searching for Fenton, Missouri hotels with meeting space, remember that our facilities include a 400-square-feet meeting room, as well as a modern Business Center with print and copy services. Numerous businesses from the Fenton Business Park are a stones throw from the hotel. Our location is great for access to St. Clare Health Center, Maryville University and St. Louis University.Nearby Grant's Farms offers visitors a chance to view some of the world's most beautiful animals, and if you're looking for hotels near the St. Louis, MO area, you'll be pleased to know that we are close to several of St. Louis' most famous attractions, including the Gateway Arch, City Museum and Science Center, pleasing both adults and kids. Visitors can also explore the impressive Saint Louis Zoo or create memories with an exciting day at Six Flags St. Louis.Guests who stay in Fenton, Missouri appreciate our hotel's indoor pool and Fitness Center, which make it easy to keep up with workout routines or relax. We also serve a complimentary, hot Express Start breakfast bar each day, so you can start your morning right. ... more less
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- Also Known As:
- Holiday Inn Express Fenton Hotel Fenton
- Holiday Inn Fenton
- Fenton Holiday Inn