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“Unexpected surprise”

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The Elms Hotel and Spa
Certificate of Excellence
Milford, Kansas, Usa
1 review
“Unexpected surprise”
5 of 5 bubbles Reviewed March 23, 2013

I went to The Elms because of a Groupon and was pleasently surprised. The hotel was newly renovated and was relaxing. Everyone was overly helpful and the town was interesting. We felt that the time we spent was just enough time. I have already recommended The Elms to other friends.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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912 reviews from our community

Traveler rating
    612
    202
    66
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See reviews for
172
453
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Overland Park, Kansas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 23, 2013

We have been to the Elms several times but this was the first since the multi-million dollar renovation. Bari Allen at the front dest was/is awesome and knew what I had requested when we checked in. The ease of parking and check-in was great and the walking trail was wonderful.
We didn't experience any of the amenities this time but think the lap pool and outdoor hottub are wonderful.
In the room, the Aveda produces were a treat, as well as the king bed.
The Elma is a great place to go if you want to stay close to KC for a quick get away!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MthFaery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed March 22, 2013

We had a suite which had plenty of room in the rooms, but the bathroom was very small and crowded (barely had leg room between the toilet seat and the shower curtain). We liked the flat screen tvs in both the sitting area and the bedroom. The furnace fan was very loud when it turned on, but that a could only be in our room, can't speak for other rooms.
The Grotto was very nice and relaxing. I would recommend it to all guests.
The staff was very friendly and helpful with information about places to eat in town.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City
1 review
5 of 5 bubbles Reviewed March 22, 2013

My husband and I wanted to have a short getaway trip for 2 nights. This was the perfect place to relax! The spa is top notch- do book your services when booking your trip though- not after check-in. We found this out the hard way- they fill up fast even in the middle of the week. Beautiful place, a little hard to find. DO NOT use google maps to find this place- use the directions on the site- you will save yourselves from turning around 10 times. Hotel restaurant is amazing and also the cafe is cheaper with fresh baked goods from the hotel restaurant. Very delicious! The beds are tempurpedic- very comfortable! Will be going back and will not get lost next time!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kacey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas, Usa
1 review
5 of 5 bubbles Reviewed March 22, 2013

This hotel was top notch for us. The staff was more helpful and friendly than any other hotel we've ever been to before. The staff went above and beyond our expectations in making sure we were comfortable and had everything we needed including directions, lol! The spa was exceptional! The environment and services are wonderful and made our weekend that much more relaxing. The Grotto is a definite must to experience, unlike any other we have been to! The rooms are perfect and having a memory foam mattress is a seller for me as I don't usually sleep well on any bed but my own...but this hotel's memory foam mattress made me forget that I wasn't in my own bed at home. The dining experience was phenomenal! I loved the fact that I could have an up-scale meal without having to dress in anything short of my jeans and t-shirt. Very nice experience overall and would highly recommend staying in the presidential suites for the full effect of luxury!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 22, 2013

We drove up from Kansas City for a relaxing one night getaway. From the smartly decorated room to the Grotto and the FABULOUS meal we enjoyed at 88, every detail was perfect. It is hard to choose a highlight from our visit, but I really enjoyed the circular indoor pool, which is very well hidden away in the lower level of the hotel. Thankfully a friendly staff member helped us find it! We will definitely return, and next time I intend to pack work-out clothing so we can take advantage of the workout facility. Hopefully the outdoor pool will be open as well, it looked wonderful.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kcLiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico, Missouri
Level Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed March 22, 2013

The newly refurbished Elms Hotel and Spa was a great retreat away from business of life. The lobby was a step back in time, and while the rooms and other areas have been modernized, there is still a feel of the historic around every corner. Once they have everything completed they will reach their goal of having a five star hotel and resort area. Check it out, I think you will be happy you did.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Elms Hotel and Spa

Property: The Elms Hotel and Spa
Address: 401 Regent St., Excelsior Springs, MO 64024
Location: United States > Missouri > Excelsior Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Excelsior Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Elms Hotel and Spa 3.5*
Number of rooms: 153
Official Description (provided by the hotel):
This is more than just an escape from the everyday.It’s an ageless journey to a place where life moves alittle slower. And now, our renovated hotel and spabring The Elms into an entirely new age. It’s thesame old charm, newly appointed. So be our guest.Experience this iconic hotel anew, rejuvenate at thespa and explore charming Excelsior Springs. Wethink you’ll find it to your liking. ... more   less 
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Also Known As:
The Elms Hotel Excelsior Springs
Elms Hotel Excelsior Springs
Elm Resort

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