Stayed 4 nights here because it was conveniently located. I have stayed here 4 times in the past but don't remember it being this poorly maintained. Beds were really comfortable. Rooms were spacious. This hotel is tired looking - rooms need updating - furniture is old and needs cleaning. Curtains were worn and the sheers were tattered. Maid service was spotty - 2 days they were out of washcloths and I don't remmber them restocking shampoo - we also ran out of tolilet paper and had to get more from the front desk!! Front desk personnel were mostly friendly. The courtyard patio area (outside smoking area) was in desperate need of cleaning, lots of dead dried up leaves - and the trash was overflowing 2 days in row. Lots of kids there so the halls were noisy, especially near the elevators. I know they recently had some tornado damage on the outside but it's no reason to neglect the inside. Breakfast was nice with plenty of selections. It was very crowded at 9 am and you had to wait in line for food and then in line for them to replenish many items. Some people were stocking up enough food to last them all day - I saw someone take at least 20 sausage links, 3 heaping bowls of fruit, 6 bagels and 6 or 8 cartons of milk and carry it up to their room! This was AFTER they ate in the dining area!! Unbelieveable!! Please leave food for the other guests!!! Maybe they should put up signs limiting food consumption.
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- Also Known As:
- Residence Inn St. Louis Airport/Earth City Hotel Earth City
- Residence Inn Earth City
- Earth City Residence Inn