Not sure where to begin.
1.The hallway had an odor.
2.Two big dead bugs on the floor.
3.Loud air conditioner unit "right" next to the bed.
4. Reserved online, which even states a guaranteed reservation, but then received a call 2 hrs later telling me our reservation was cancelled due to no rooms. Had to re book at another location and hope the same thing did not happen.
5. I reserved at a discounted price but when I checked out, I was still charged the full price.
The grounds was impressive upon arrival. Excellent professionalism by the front desk! Very prompt and courteous. I left a comment with the hotel and I am truly hoping someone from management contacts me.
It was a cheap hotel but that was truly an uncalled for experience.More