This place looks great and the rooms are large clean and comfortable. Sounds good right? Wrong.
The pipes are not insulated at all and if someone in the building uses a sink, tub, or toilet you here it. Not too bad at 3 int he afternoon but at 1 AM it got old real fast.
Problem #2 is that the customer service is terrible. I was told in advance that as a Priority member they would extend my check-out. When I asked about it the night before we were due to leave the manager acted like they had never done such a thing and stated that their crews needed to be able to get things done so they could get home. I'd love to tell people that at my job.
Without the two above problems I would stay at this place again but with those things in mind I would suggest trying another location.
- Official Description (provided by the hotel):
- Welcome to Sonesta ES Suites St. Louis! Sonesta ES Suites is an all-suite hotel and we know how to make you comfortable while on the road. Whether relocating to the area, in town for training, or just a quick weekend getaway, Sonesta ES Suites St. Louis is ideal. You'll find our hotel conveniently located near a variety of dining, shopping and entertainment venues in West County. Come visit Sonesta ES Suites, minutes away from Westport Plaza, the St. Louis Cardinals, the St. Louis Rams and numerous attractions including the St. Louis Gateway Arch. The one-bedroom and two-bedroom/two bathroom units feature fully-equipped kitchens and a separate living room - offering a spacious area with comfortable furniture for relaxing after a full day. Work areas provide ergonomically designed seating with high-speed wireless internet, two phone lines and personalized voice mail. Hotel amenities include 24-hour service, complimentary hot breakfast and evening reception Tuesday-Thursday, free newspaper, business center, fitness room, outdoor pool* and Jacuzzi, and free guest laundry. Pets are welcome at a small fee. *Pool is seasonal. ... more less
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- Also Known As:
- Staybridge Suites St. Louis Hotel Creve Coeur
- Staybridge Suites Saint Louis
- Sonesta ES Suites St. Louis Saint Louis, MO - Creve Coeur