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Red Roof Inn St. Louis Westport
Ranked #6 of 7 Hotels in Creve Coeur
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“More than happy”
3 of 5 bubbles Reviewed December 29, 2013

Stayed here for 1 night on the way across the route 66, reasonably priced, clean and comfortable, service was good and the hotel has free Wifi. Although be warned we waited for 45 minutes for a taxi and nearly missed the start of the ice hockey game we had tickets for.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ivesy1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aquinas_F, Manager at Red Roof Inn St. Louis Westport, responded to this review, January 2, 2014
Ivesy1982

Thank you for taking the time out to tell about your experience at the Red Roof Inn Westport. It gives our staff a great joy to know that you had a positive experience with us. We also thank you for choosing us for your lodging needs. Thank you again and Happy New Year.
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139 reviews from our community

Traveler rating
    34
    31
    28
    16
    30
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cedar Rapids, Iowa
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed November 21, 2013

We had the upgraded king room, it was great for the money. Very clean, bed was comfortable, fridge, microwave, and coffee maker worked good. Housekeeping kept the room very clean.
We will stay here again next time we come to st louis.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank positanovacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aquinas_F, Manager at Red Roof Inn St. Louis Westport, responded to this review, November 25, 2013
Positanovacation,

Thank you for taking the time to tell us about your stay. At Red Roof Inn we strive to provide 100% customer satisfaction and it feels great that you had a positive experience with us. I hope that we will continue to provide that Good Value, clean rooms and comfortable beds for you. Thanks again.
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Charleston, Missouri
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed November 12, 2013

Room was fine except for very small, flat pillows, but something is not right in the front office of this place. When we got there to check in a line was out to the door-- probably seven people or so. One man in front of us had been sent to a room already occupied. He tried to tell the clerk this, but she told him he was wrong. He came back again telling her there were other people's belongings in the room and he needed another room, a first-floor room. She said there were no more first floor rooms. Then not two minutes later she gave him a first floor room. Another man had a problem with both his reservation and also a credit he said he was supposed to have with the hotel. On the reservation problem, he was told there were no available rooms for the next night. As he continued to plead his cause, he was told he could have a room for the next night, BUT was quoted a price $50 higher. Either there are rooms available or there aren't .... Upon check-out the line was completely out the front door by a couple of people, making it around nine or ten backed up in line. Thankfully, we had no issues with our reservation, billing, etc., but apparently we were one of the lucky ones. Because the room was basically good, I'm giving this place a two, but I will NOT be taking another chance with it. My feeling is we would likely not get lucky again.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Rod D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aquinas_F, Manager at Red Roof Inn St. Louis Westport, responded to this review, November 14, 2013
Rod D.

Thank you for telling us about your experience. However, this seems very interesting and I would like to get more information about your arrival date so that I may pinpoint the workers for that day. This obviously is a training issue and I am glad you brought it to my attention. The dates that you stayed with us are important because I would want to know why there was a line out the door. The information you provide will be used for training and clarification. Please feel free to contact me at the hotel 314-991-4900 or email at i0126@redroof.com. This is not typical behavior at our hotel.



Aquinas France
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Travelers are raving about these Creve Coeur hotels

St. Louis, Missouri
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed October 7, 2013

You don't go to a Red Roof Inn with a lot of expectations: the basics- a clean room with working parts, friendly thorough housekeepers, competent front desk staff. I stayed two months during a home remodeling ... room: malfunctioning bathroom light reported first week was never changed, malfunctioning room phone was immediately replaced with another malfunctioning room phone, consistent problem with spiders; housekeepers: out of the 6 I experienced, only two were thorough and friendly (Teresa & GG), others left room without fresh towels or refreshing tissue or vacuuming or dusting; front desk staff: the evening and overnight staff does not address concerns on the property whether room needs or safety issues, the problems of the day staff came to light upon checkout with "miscommunications" resulting in additional charges to my credit card a full two days after checkout based on lies. At this point I am weighing the costs of an attorney against the satisfaction of turning groups away from this property since I am in the travel and tourism business and provide hotel referrals to numerous groups travelling to the StL area. Needless to day, this RRI-Westport is on the Do Not Book list.

Room Tip: Choose another hotel ... Courtyard by Marriott, Doubletree, and LaQuinta are in the area.
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MajorTravelDiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 26, 2013

The prices are good, the immediate area is safe, the surrounding traffic is very heavy during rush hour. It is located in a predominately business park/professional office area. There are inexpensive gas stations and several fast food nearby. It is right off the main "beltway" around St. Louis and just north of the main I64/40 right into downtown. Parking lot could use some work but rooms are clean and fresh smelling, beds good, everything in room worked, housecleaning staff friendly, front desk is efficient. Free coffee/tea available in office. Nothing fancy - it is a Red Roof. But I have chosen to stay here several years in a row, each visit for about a week.

Room Tip: The rooms facing Page Ave can be a bit noisy from traffic in the morning rush but if you just put t...
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United kingdom
Level Contributor
55 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed September 16, 2013

Stayed here as a stopover as didn't like the look of staying in St Louis itself for what was essentially just an overnight stay, its exactly what you would expect from a Red Roof in my experience, you get what you pay for, although this was at the lower end of average.

Seemed safe enough and clean enough although there is little around it, a Gas station and Hooters at the entrance and that's about it, we walked about 1/2 mile up the road and found a Hardy's which wasn't that good to be fair.

If you are just looking for somewhere cheap to stay whilst driving through, this does the job if you don't want anything other than a room for the night

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HantsFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Joseph mo
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed September 4, 2013 via mobile

The place needs a lot of TLC! The parking lot is bad! We thought we might get robbed because people where just standing around watching people! So if you go outside at night be very careful. I had my 1911 with me.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aquinas_F, Manager at Red Roof Inn St. Louis Westport, responded to this review, September 10, 2013
Kevin,

I do apologize that our hotel did not meet your expectations. However, I would like to note that we are in the safest area in St. Louis County and that we do have Maryland Heights police department to canvass our property just for the safety of our guest! This location has never been robbed and you will not find a report of any such crimes. Also I would like to point out that you stayed during Labor Day weekend and that our hotel was completely full. With that being said it is likely that you would see guest standing around in the parking lot. Hopefully you will consider staying with us again seeing that your only issue noted was being suspicious of guest in parking lot.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn St. Louis Westport

Property: Red Roof Inn St. Louis Westport
Address: 11837 Lackland Rd, Creve Coeur, Saint Louis, MO 63146-4205
Location: United States > Missouri > Saint Louis > Creve Coeur
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Creve Coeur
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn St. Louis Westport 2*
Number of rooms: 120
Reservation Options:
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Also Known As:
Red Roof Inn St. Louis Westport Hotel Creve Coeur
Red Roof Inn Saint Louis
Saint Louis Red Roof Inn
Red Roof Inn St. Louis Westport Saint Louis, MO - Creve Coeur

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